Privacy Support Specialist
7000 - 8000 SGDFull-time
Morgan McKinley Singapore
Our Client is a leading MultiTech ology Social Media company. This Privacy Support Specialist will serve as the primary point of contact for user privacy inquiries directed to company's designated Local Agent in South Korea under the Personal Information Protection Act (PIPA).
Job Responsibilities
User Inquiry Handling
- Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters
- Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers
- Provide courteous, professional assistance to users in Korean language
Triage & Routing
- Assess and categorize incoming inquiries based on established criteria (privacy requests, account issues, data subject rights, etc.)
- Complete standardized intake forms and upload to company's internal systems for processing by Privacy Operations
- Ensure valid privacy inquiries are forwarded to Privacy Operations within agreed SLA.
Documentation & Compliance
- Maintain accurate records of all user interactions in accordance with company's data handling standards
Reporting & Coordination
- Provide regular reports on inquiry volumes, trends, and escalation patterns
- Assist in the notification and reporting of personal information leaks as directed
Job Requirements
- Bachelor’s degree or equivalent with 1-3 years’ experience in customer support, privacy operations, compliance, or related administrative roles from technology or Multinational companies.
- Experience in privacy, data protection, or regulatory compliance roles
- Familiarity with data subject rights (access, deletion, correction requests) is highly preferred
- Ability to handle sensitive information with discretion and confidentiality
- Excellent attention to detail and data accuracy
- Ability to work Korean business hours (KST)
- Strong verbal and written communication skills
- Native-level fluency in Korean (written and spoken) as the role needs to liaise with Korean speaking stakeholders.
If you are keen on this exciting opportunity, kindly ‘Apply Now’.
*Referrals are greatly appreciated*
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Ramitha Ravindran
EA Licence No: 11C5502
EA Registration No. R1765539
Vacancy posted 6 hours ago
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