Clinic Call Centre Staff
2000 - 4000 SGDFull-time
INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD.
Responsibilities
· Perform inbound and outbound calls
· Schedule patients for outpatient appointments and surgeries
· Manage and resolve patient complaints and enquiries
· Identify and escalate issues to supervisors
· Work with colleagues to resolve patient issues
· Provide produce and service information to patients
· Document all call information according to standard operating procedures
· Follow up patient calls and emails where necessary
· Other duties as assigned
Salary will be commensurate with experience and qualifications
Requirements
• Completed “N” levels / ”O” levels / ”A” levels / NITEC or higher / Diploma or higher
• Computer-literate
• Strong communication and interpersonal skills
• Pleasant personality
• Able to work independently as well as in a team
• Self-motivated, results-driven
• Working days: 5.5 days
Interested applicants, please submit your resume to:
View email address on mycareersfuture.gov.sg
We regret that only shortlisted applicants will be notified.
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Clinic Call Centre Staff in Singapore vacancy
2500 - 2900 SGD
...for an experienced and customer-oriented Call Center Executive to handle patient enquiries... ...patient appointments across multiple clinic locations. Provide accurate information... ...cases by escalating to the appropriate clinic staff. Monitor and respond to patient feedback...2400 - 3000 SGD
...Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Respond to customer enquiries via email, live chat, and other communication channels. Provide accurate information and appropriate resolutions to customers based on operational...2000 - 3500 SGD
...Roles & Responsibilities Make outbound calls to follow up on hospital bill payments Handle patient enquiries and provide billing... ...Positive attitude, proactive and able to work independently Call centre experience preferred Benefits Incentives on top of basic...3000 - 5800 SGD
Job description Working Hours - Weekdays AM (9am-5.30pm) PM (12pm-9pm) Full Shifts (9am-9pm) Working Hours - Weekends: PM (1pm-9pm) Min commitment - 4 days a week Rate - $25 (weekday) / $28 (weekend) Requirements Min Diploma / Degree in Nursing...2500 - 3000 SGD
...multiple communication channels, including inbound and/or outbound calls, emails, and live chat, while delivering accurate information and... .... At least 1 year of working experience in a Call Centre or Customer Service environment. Candidates with experience in...3000 - 3300 SGD
...daily/monthly service standards. Monitor and provide feedback on Call Centre Agent(s)’ performance, ensuring SLAs are met, and that enquiries... ...Operating Procedures (SOPs). Monitor and provide feedback on staff performance, provide real time coaching to the Call Centre Agent...2200 - 3000 SGD
...00am – 6:00pm Benefits: • AWS (13th Month Bonus) • Variable Bonus (Performance-Based) Job Responsibilities: • Make outbound calls to patients regarding outstanding hospital bills and payment follow-ups • Manage accounts receivable and payment collections • Handle...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...2200 - 2600 SGD
...* AWS & Performance Bonus * Medical, Dental & Insurance Benefits RESPONSIBILITIES: To receive and make inbound & outbound calls from/ to customers. To perform job order taking/ entry, related to vehicle breakdown. To accurately capture and submit job order...2000 - 2300 SGD
...Responsibilities: Handle inbound and outbound calls related to stakeholder matters, visit bookings, policies, procedures and general... ...qualification or equivalent Minimum 1 year experience in a call centre setting is advantageous Proficient in relevant computer...1000 - 2000 SGD
...About us Achievers Dream Learning Centre is a dedicated education provider who is passionate... ...a supportive environment where both our staff and students can thrive. About the role... ...are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream...1800 - 3000 SGD
...Social Work Department's administrative staff to retrieve Means Test results to support... ...with referring sources, AIC, and internal clinical and administrative teams to facilitate the... ...Executive to implement and support new Call Centre initiatives, process improvements, and service...2600 - 2800 SGD
...About the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be the first point of contact for customers reaching out via phone — handling enquiries, troubleshooting issues, and delivering timely...2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...4500 - 6000 SGD
...Job Summary You will support clinical operations at an O&G clinic by using Plato CMS to manage... ...registration as an Enrolled Nurse (EN) or Staff Nurse (SN) as mandated for this clinical... ...: O&G clinic at Gleneagles Medical Centre, in person Applicants must attend a face...2580 - 2760 SGD
...Job Title: Temp Call Centre Representative (Tampines) Location: Tampines, Singapore Duration: 22 Jun to 31 Jul (monthly renewable) Working hrs: Mon to Thur: 8.30am to 6pm and Fri: 8.30am to 5.30pm Job Description: We are currently seeking a Temp Call Centre...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2300 - 2500 SGD
...Responsibilities: Assist in managing agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties...2200 - 2800 SGD
...Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete...2300 - 2800 SGD
...interpersonal and hearing skills Ability to work well in a team and independently Previous experience in a customer service or call centre role is preferred A positive attitude and a willingness to go the extra mile for our customers Willingness to work shifts...2400 - 2600 SGD
...Job Description & Requirements As a Call Centre Operator, you'll be the first point of contact in the company for our customers to provide great customer experience. Responsibilities Receive inquiries and ambulance bookings from customers via our hotline. Responsible...2200 - 3300 SGD
...Responsible for incoming and outgoing calls, assigned emails and other forms of communication... ...) system Contact and follow-up with clinic requirements Promptly follow up with patient... ...skills Relevant experience in call centre, healthcare or customer service industry...2500 SGD
...and operations, particularly pertaining to customer service and call centre operations. Upgrade one’s skills and competence through... ...and with its equipment and fixtures. E-mails being send to clinics / departments should be addressed to the concerned as instructed...2500 SGD
...Weekend) Attractive Basic + Shift Allowance Job Description Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’...2300 SGD
...Handle other ad hoc duties when assigned The Requirements Min GCE O levels/ Diploma with min 2 yrs of customer service or call centre experience Proficient in MS Office Interested applicants can send their detailed resumes to ***email_hidden*** or call JANE...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2000 - 2300 SGD
...Hours: 5.5 work week Mon - Fri: 8.30am - 5pm Sat: 8.30am - 12.30pm We are looking for a professional and customer-focused Call Centre Agent to manage inbound and outbound enquiries while providing accurate information and support to stakeholders. The ideal...1700 SGD
...You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational... .... You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to...2100 SGD
...enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and... ...distribution partners. • Attend to enquiries and requests from phone calls in a professional and prompt manner. • Update complete and...3500 - 4500 SGD
...Job Description: Conduct training for new staff on the product knowledge. Perform quality... ...customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Clinic Call Centre Staff. Be the first to apply!
