Business Analyst
3500 - 5000 SGDFull-time
Neurones IT Asia
We are looking for a Business Analyst to support an existing system in production. The role focuses on process analysis, stakeholder coordination, and handling day-to-day system support and enhancements.
Key Responsibilities
- Understand current processes through discussions, interviews, and data review
- Identify gaps and suggest improvements to workflows
- Work with stakeholders and vendors to define better (future) processes
- Facilitate meetings/workshops to gather requirements and align on changes
- Document processes using standard tools
- Support system operations, including: Handling L2 tickets and basic troubleshooting; managing small enhancements and change requests
Requirements
- Diploma/Degree in relevant field
- Minimum 3 years of experience (5 years for senior level)
- Experience working on production/operational systems
- Hands-on experience with L2 support/ticket management
- Comfortable working with multiple stakeholders
Vacancy posted 22 hours ago
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