Customer Service Executive
3000 - 4000 SGDFull-time
AMOS Supply Pte Ltd
Customer Service:
- Provide exceptional customer service by responding promptly to customer inquiries.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain high levels of customer satisfaction through professional communication and relationship-building.
- Guide and assist team members, Singapore or Manila team as needed.
Sales Management:
- Conduct sales activities such as cold calling, lead follow-ups, and sales inquiries with potential customers.
- Utilize company-provided leads to reach out to prospects and identify their needs, proposing appropriate products or services.
- Meet and exceed individual and team sales targets.
Account Management:
- Manage a portfolio of existing customers, ensuring that their needs are met, and identifying opportunities for upselling or cross-selling.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Monitor customer accounts and transactions, ensuring accurate and timely processing.
Collaboration and Reporting:
- Work closely with other departments, such as marketing and product development, to improve the overall customer experience and drive sales growth.
- Participate in team meetings and contribute to company sales strategies.
Administrative Duties:
- Ensure the accuracy of all sales and customer service records.
- Handle administrative duties such as processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
- Utilize CRM systems to efficiently track customer interactions and sales processes.
Work Experience Requirements
- Min. 1 year experience in sales related job. Fresh graduates with good working attitudes are welcome as well.
- Proven experience in sales or customer service positions.
- Proficiency in SAP, CRM software and MS Office, with an emphasis on Excel.
- Ability to analyze customer needs and present solutions effectively.
Education Requirements
- Bachelor’s degree in business administration, marketing management, or a related field.
Competencies
- Able to multi-task with positive attitude
- Team player with high level of dedication, independent, strong analytical skills and able to work with minimum supervision
- Strong Excel skills
- Right Attitude, willing to learn, proactive
- Strong verbal and written communication skills with a customer service orientation.
- Excellent organizational and time-management skills.
- Ability to work in a fast-paced and dynamic environment
.
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Customer Service Executive in Singapore vacancy
2500 - 3500 SGD
...Process customer orders and inquiries in a timely and accurate manner Provide pricing and delivery information to customers as requested Liaise with multiple stakeholders—including customers, carriers, hauliers, and overseas agents—to coordinate freight handling and resolve...2600 - 3800 SGD
...immediately Job Objective: ~ Support customers, address enquiries and facilitate... ...the Business Development Manager/Senior BD Executive on follow-up actions Manage SAP B1 system... ...degree holders ~ Previous sales / customer service / telesales experience will be a plus...2500 - 3200 SGD
...ease installers’ work and improve building durability. We treat customers, partners, and employees like family and aim to be a top ten global... ...brand awareness. Job Summary Support sales and customer service operations by processing orders, coordinating with internal...2800 - 3500 SGD
...premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and... ...experience teams to ensure streamlined communication and task execution. Job Requirement: Diploma in a relevant field, preferably...3000 - 3800 SGD
...departments, such as operations and finance, to ensure seamless execution of sales processes and success of the business. Requirement... ...Must have min 2 - 3 years experience in sales support and customer service, preferably in the freight forwarding or logistics industry or...2000 - 3000 SGD
...Customer Service Executive (Garden Centre / Retail Environment) About Us We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic...3000 - 4000 SGD
...registration, scheduling appointments, maintaining accurate patient medical records, and cashiering. Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention....2400 - 2800 SGD
...We are an established food distribution company seeking a dedicated and proactive Customer Service Executive to join our dynamic team. In this role, you will bridge the gap between our clients, sales, and operations, ensuring seamless order fulfillment and excellent client...2800 - 3000 SGD
...company, Rengo Co. Ltd. The Tri-Wall Group delivers high-quality, service-oriented packaging solutions to the global market. Job... ...with trade documentation, and facilitating communication between customers and internal teams. Responsibilities Prepare and process Sales...3000 - 3500 SGD
...wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves... ...bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and...2800 - 3500 SGD
...Job Responsibilities Handle customer enquiries via phone, email, live chat, TikTok, Shopee, Lazada and other e-commerce platforms. Provide prompt and professional customer support to ensure high customer satisfaction. Assist customers with orders, delivery tracking...2800 - 3000 SGD
...JOB RESPONSIBILITIES: Front Desk Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction. Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including...2800 - 4200 SGD
1) Coordinate with Customers on the fulfillment of their Export/Import shipments. 2) Work Closely with Air and Ocean Carriers on securing... ...8. A team player and self-motivated individual 9. Customer-focused attitude with a willingness to provide exceptional service...2800 - 3100 SGD
...We are looking for a Customer Service Executive to join the Saint-Gobain Singapore team. This role requires to support daily customer service operations by handling inquiries, processing orders, and coordinating with internal teams to ensure timely and accurate service delivery...600 - 800 SGD
...Liaising with students, Parents and Coaches Perform daily reception and administration activities General sales/promotion of our services Collection of course fees Follow up on calls and enquiries Scheduling of coaches and students classes Assist in business...3200 - 4000 SGD
...Operations Monitor and follow up on import schedules, ensuring timely customs clearance and cargo movement. Work closely with customs... ...cargo unloading, lotting, and storage procedures. 4. Customer Service & Reporting Provide import status updates to internal teams...2800 - 3300 SGD
...Job Scope : - Respond to customer inquiries via phone, email - Identify customer needs and provide accurate, relevant information and... ...interactions and transactions - Process orders, returns, exchanges, and service requests efficiently - Collaborate with internal teams to...2500 - 4000 SGD
...We are looking for a motivated and customer-focused Junior Customer Service Executive to support our clients and internal teams in Singapore. Fresh graduates and candidates with good communication skills are encouraged to apply. Key Responsibilities Respond to customer...2600 - 3500 SGD
...Attend to customer's enquiries on job order status, availability and co-ordination of tasks. Execution of customer's orders, processing and summarizing the essential information... ...Use of Trade-net to provide the Value-Added Service of permit declaration for customers....2300 - 3500 SGD
...Responsibilities: 1. Order Processing: Receive and review customer orders, ensuring accuracy and completeness. Input orders into... ...Diploma or equivalent ~1 years of proven experience in customer service, order management, or a related role. ~ Excellent...2200 - 3000 SGD
...is a leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured and climate controlled... ...Join STOREFRIENDLY as a Customer Service Executive to support customers in selecting storage solutions...2200 - 2800 SGD
...Job Summary We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment. Responsibilities Respond to customer enquiries via phone, email,...500 - 1000 SGD
...difference in every child's life! If you are able to spread love and happiness, we NEED YOU! Requirements: ~1–2 years of customer service/front desk experience will be an advantage ~ Good verbal and written communication skills ~ Basic computer skills (Microsoft...3000 - 6000 SGD
...Job Description: Coordinate and process administrative activities for customer service parts ordering. Supporting MA group internal, ASEAN, US, EU, and Global market needs. Liaise with vendors and MA SCM on parts ordering and fulfilment. Liaise with internal customer...2500 - 3500 SGD
...MBS Working Timing: 9am to 7pm, 10am to 8pm Job Scope： ~ Customer & Guest Handling: Attend to customer feedback and complaints in... ...effectively to deliver a positive guest experience aligned with MBS service expectations. Be supported by established guidelines and team...2000 - 3800 SGD
...Responsibilities Coordinate with customers on shipment and delivery enquires Providing prompt and professional attention to all their... ...’ invoices Job Requirements Have passion in customer service, friendly and possess good attitude with previous service experience...2000 - 2500 SGD
...Duties and Responsibilities includes: Able to commit on weekends and public holidays Maintain excellent guest services through standardized operations Support operations with staff movement - rostering, leave managment, etc Assist with schedule/reschedule of appointment...3500 - 4300 SGD
...Job Summary The Customer Service Executive provides administrative and operational support to the after-sales service department for EV charging systems that are deployed across Singapore. The role is responsible for coordinating service documentation, billing, work order...3200 - 3500 SGD
...JOB RESPONSIBILITIES Be accountable for overall Quality of Service and Patient Satisfaction rate. Handle and resolve our patient’s enquiries and/or grievances in a tactful manner. Identify opportunities to recommend suitable treatment plans to our patients. Perform...2200 - 3000 SGD
...Position Summary The Customer Service Representative is responsible for processing customer orders, handling inquiries and ensuring timely and accurate service delivery while maintaining a positive customer experience. Key Responsibilities · Enter and process customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Executive. Be the first to apply!
