LOGISTICS OPERATION EXECUTIVES
3000 - 4000 SGDFull-time
NKY FREIGHT FORWARDING PTE. LTD.
Key Responsibilities
1. Air & Sea Freight Operations
- Handle daily air and sea freight import/export shipments .
- Arrange bookings with airlines, shipping lines, co-loaders and overseas agents.
- Coordinate cargo collection, warehouse receiving, container trucking and final delivery.
- Monitor booking confirmation, cargo readiness, vessel/flight schedules, cut-off times and shipment status.
- Prepare and check shipping instructions and operational documents.
- Follow up closely on transhipment and connecting shipments.
- Ensure shipments are executed according to customers' SOPs and agreed service requirements.
2. Documentation
- Prepare and verify HAWB/HBL, MAWB/MBL, shipping instructions, manifests, delivery orders and other shipping documents .
- Check Commercial Invoice, Packing List and other supporting documents for operational requirements.
- Ensure documentation is completed accurately and within airline/shipping-line cut-off times.
- Coordinate document amendments when required.
- Maintain proper shipment records and filing.
3. Customs & Permit Coordination
- Coordinate import, export and transhipment permit declarations.
- Provide complete and accurate information to the declaring team/agent.
- Check permit status before cargo collection, delivery or export where applicable.
- Ensure supporting documents are available for customs clearance.
- Escalate permit or regulatory issues promptly.
4. Shipment Monitoring & Customer Service
- Provide customers with timely shipment status updates.
- Proactively monitor shipments instead of waiting for customers to request updates.
- Follow up on vessel delays, flight delays, rollovers, offloads, transhipment connections and other exceptions.
- Inform customers immediately of any potential delay and provide alternative solutions where possible.
- Handle customer enquiries and operational issues professionally.
- Follow through on problems until they are fully resolved.
5. Costing & Job Closing
- Ensure costing and selling rates are correctly entered into the operating system.
- Verify vendor charges and identify unexpected costs.
- Record additional charges such as waiting time, detention, demurrage, storage and additional trips.
- Ensure all chargeable items are billed to customers where applicable.
- Complete job costing and close files promptly after shipment completion.
- Submit supporting documents to Finance for billing and vendor payment.
6. DG & Special Cargo
- Coordinate Dangerous Goods shipments where required.
- Check DG declarations, SDS and supporting documents before shipment acceptance.
- Ensure airline/shipping-line acceptance requirements are fulfilled.
- Coordinate reefer, oversized, overweight or other special cargo where applicable.
- Escalate regulatory or safety concerns before proceeding with the shipment.
Working Requirements
- Able to work in a fast-paced freight forwarding environment.
- Able to manage multiple shipments and deadlines simultaneously.
- Willing to provide operational support outside normal working hours for urgent shipments when necessary.
- Able to respond promptly to shipment exceptions and customer requirements.
Requirements
- Diploma / Higher NITEC / NITEC in Logistics, Supply Chain, Business or related discipline.
- Preferably 2–3 years of freight forwarding experience .
- Experience handling air and/or sea freight import/export operations is preferred.
- Knowledge of shipping documentation, Incoterms and freight forwarding procedures.
- Familiarity with Singapore Customs/TradeNet procedures will be advantageous.
- DG knowledge or relevant DG certification will be an advantage.
- Proficient in Microsoft Office and freight forwarding/operating systems.
- Good written and verbal communication skills.
Vacancy posted 3 days ago
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