Assistant Store Manager
6000 - 8000 SGDFull-time
Link Compliance Pte Ltd
We are a recruitment agency and are seeking an Assistant Store Manager for a premium Italian lifestyle and fashion brand.
Permanent Position|Luxury Fashion Retail | Paragon Mall, Singapore
Job Scope
- Store Operations: Assist the Store Manager in overseeing daily store operations, ensuring smooth execution of store procedures and maintaining high standards of store presentation.
- Sales Performance: Drive store sales and achieve sales targets by monitoring key performance indicators (KPIs), identifying business opportunities, and implementing effective sales strategies.
- Team Leadership: Support the Store Manager in leading, coaching, and motivating the sales team to achieve individual and store performance targets.
- Client Relationship Management: Build and maintain strong client relationships through personalised shopping experiences, effective clienteling, and follow-up activities to encourage repeat purchases and strengthen client loyalty.
- Customer Experience: Ensure the team consistently delivers exceptional customer service and a premium shopping experience in line with luxury retail standards.
- Inventory Management: Monitor stock levels, coordinate replenishment, and ensure accurate inventory control and efficient stock management.
- Visual Merchandising: Maintain high standards of visual merchandising and store presentation in accordance with brand guidelines.
- Business Reporting: Monitor sales performance, analyse store KPIs, and provide regular updates and recommendations to the Store Manager.
- Brand Representation: Uphold the brand's identity, values, and service standards while delivering a consistent and elevated customer experience.
Job Requirements
- Minimum 3–5 years of retail experience, preferably within the luxury or premium fashion industry, with prior supervisory or team leadership experience.
- Proven track record in achieving sales targets and managing retail KPIs.
- Strong leadership, coaching, and team management skills.
- Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
- Good understanding of clienteling, customer relationship management, and customer retention strategies.
- Strong commercial awareness and the ability to identify opportunities to drive sales and improve store performance.
- Passion for fashion and luxury retail, with a good understanding of premium customer service expectations.
- Hands-on, proactive, and adaptable, with the ability to work in a fast-paced retail environment.
- Good command of English; proficiency in additional languages is an advantage.
Vacancy posted 9 days ago
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