Training Admin Executive (AP)
3000 - 3200 SGDTemporary
ENCOMPASSE
Job Description
• To handle the manual raising of certificates for all courses into the system so that there is no delay and we meet the KPI set by client
• To manually email to all participants who request for certificates
• To handle the raising and capturing of PSEA and Mendaki payments, pending system enhancements
• To centralize the submission of the various reports which are currently done manually and cannot be supported by the system
• To assist the team in handling the Diploma and Crawler Crane courses
• To formalize SOPs based on the format established, after the respective teams have written down their SOPs
• To track the compliance of KPIs by the various staff based on the tabulated KPIs extracted from the agreement
• Undertake additional tasks as required.
• Other ad-hoc projects may be required
Requirements
• Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operational functions.
• Proficient with computer use (i.e. Microsoft Word, Excel).
• Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)
• Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.
•Good interpersonal and communication skills (oral and written)
•Detailed and meticulous
• Able to work under pressure to meet deadlines.
*Candidates with finance knowledge or experience preferred
WFO - Ang Mo Kio, M-F: 8.30am - 6pm, 2-year contract
Vacancy posted 16 days ago
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