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E-Commerce Operations Executive

2500 - 3000 SGD
Full-time

B2K PET PRODUCTS PTE. LTD.

We are looking for a creative, organised and proactive individual to join our growing e-commerce team!

If you enjoy online shopping, creating attractive product listings and exploring ways to boost online sales, we'd love to hear from you!

Key Responsibilities

1. E-Commerce Platform Management

  • Manage and update product listings across Shopee, TikTok Shop and other online platforms.

  • Set up and maintain product pricing, discounts, vouchers and promotional campaigns.

  • Ensure product descriptions, images and pricing are accurate and attractive.

  • Monitor competitor pricing, promotions and market trends.

2. Campaigns & Sales Promotions

  • Assist in planning and executing online sales campaigns, including double-digit sales, flash deals and festive promotions.

  • Recommend promotional ideas and pricing strategies to improve sales performance.

  • Coordinate campaign setups and ensure promotions are launched on time.

3. Product Images & Content

  • Create and edit product listing images, promotional banners and simple marketing visuals using Canva or similar tools.

  • Assist with product photography and basic short-form video content.

  • Ensure product listings are visually appealing and consistent with brand guidelines.

4. Livestream Support

  • Assist and co-host livestream sessions on TikTok Shop and Shopee.

  • Help introduce products, engage with viewers and promote products during livestreams.

  • No professional livestreaming experience required — just be comfortable appearing on camera and willing to learn!

5. Order Fulfilment & Customer Experience

  • Coordinate with Warehouse and Logistics teams to ensure timely and accurate fulfilment of e-commerce orders.

  • Assist with e-commerce customer enquiries and order-related matters when required.

  • Support occasional walk-in customers, warehouse sales, company events and other e-commerce-related activities where necessary.

Requirements

  • Experience with Shopee, TikTok Shop or other e-commerce platforms is preferred.

  • Basic Canva or image-editing skills.

  • Familiar with online promotions, product pricing and campaign setups.

  • Comfortable appearing on camera and willing to co-host livestreams.

  • Creative, detail-oriented and willing to learn.

  • Ability to independently plan promotions and suggest sales strategies will be an added advantage.

  • Fresh graduates with relevant skills are welcome to apply.

Vacancy posted 1 day ago
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