Director, Client Services- APAC
182920 - 275000 SGDFull-time
STACKADAPT (SINGAPORE) PTE. LTD.
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Director, Client Services, APAC is a client-facing role responsible for setting the strategic direction for one of StackAdapt's fastest-growing regions. You'll lead and scale a high-performing Client Services organization, partnering with regional and global leaders to deliver exceptional client outcomes while driving retention, commercial growth, and operational excellence across APAC.
This role can be based in Singapore or Sydney, reporting to the SVP, Global Client Services, you'll lead a team of leaders across diverse markets, building leadership capability, strengthening regional operations, and ensuring our teams continue to deliver best-in-class service to our clients.
As a member of the Global Client Services Leadership Team, you'll represent the voice of APAC, influence global strategy, and lead initiatives that shape the future of Client Services across the business.
What You'll Be Doing:
- Lead and coach leaders so your team has the exact training, support, and resources they need to build lasting careers and deliver exceptional results for our clients.
- Drive retention and account expansion strategies to ensure our partners secure clear, proven value and continue growing their ad spend with us.
- Partner directly with regional Sales teams on account planning and renewals to win new business and prove our platform fits client needs.
- Meet directly with client executives and speak at key industry events to build trusted partnerships and resolve complex regional service challenges.
- Simplify our day-to-day regional workflows and track clear performance metrics so our team can work productively without facing burnout.
- Coordinate with our Legal and Revenue Operations teams to navigate regional data privacy regulations, keeping our operations secure and compliant across different APAC countries.
- Work alongside global Product, Marketing, and Sales teams to bring local market feedback into our product pipeline, helping us build features that solve real regional needs.
What You'll Bring to the Table
- 10+ years of experience in client services, customer success, or account management within programmatic advertising, digital media, or adtech.
- 5+ years of senior leadership experience managing managers and building teams across culturally and commercially diverse APAC markets.
- Deep understanding of the programmatic ecosystem, including DSPs, campaign strategy, optimisation, measurement, and client service models.
- Fluency with DSP platforms, or a demonstrated ability to build deep platform mastery quickly.
- Strong knowledge of the APAC digital advertising scene, with experience operating in markets like Singapore, Australia, Japan, Greater China, and Southeast Asia.
- Proven success leading regional client services teams through periods of business growth or organisational change.
- Proven experience owning executive-level client relationships, securing accounts through renewals, and working alongside Sales to lead commercial negotiations.
- Strong financial skills to manage regional budgets, allocate resources, and ensure solid business returns.
- Experience designing service models and frameworks that help teams support clients efficiently as we grow.
- Excellent stakeholder management skills, with a track record of driving initiatives across Sales, Product, Marketing, Revenue Operations, and Analytics.
- Strong analytical skills to look at operational numbers and make clear, practical business decisions.
- Experience using automation, AI, and technology to improve daily workflows and team productivity.
- A passion for developing managers and creating a positive, collaborative team culture.
- Working understanding of the regional regulatory and data privacy rules in APAC.
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Director, Client Services- APAC in Singapore vacancy
- Director, Service Management APAC Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate...
- ...We’re seeking a future team member for the role of Director, Client Insights and Innovation to join our APAC Asset Servicing Client Coverage team. This role is located in Singapore or Hong Kong. In this role, you’ll make an impact in the following ways: Leads consultations...
8000 - 15000 SGD
...Overview Director of Client Partnerships oversees the full client servicing function and leads a team of 7 account managers and campaign strategists. This role is responsible for driving client satisfaction, strategic growth, and operational excellence across all key accounts...- ...Oysterly Media Senior Client Director commercial leadership for our globalaccounts, reporting directly to the CEO. About Oysterly Media We're one of Asia's fastest growing short formvideo agencies, based in Singapore. We work with some of the world's largestbrands...
8000 - 14000 SGD
...marketing team. Build relationships with high-net-worth prospective clients to understand their financial objectives and provide customised... ...A minimum of 5 years of experience in selling financial services to private investors or high-net-worth individuals. Proven track...13500 - 20000 SGD
...We are seeking a Manager, Client Analytics Partnership with deep media and adtech expertise... ...insights for Holdco partnerships across the APAC region. This is a strategic, hands-on... ...closely with our Solutions, Sales, and Client Services teams to translate complex data into...8000 - 14000 SGD
...Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment Key Responsibilities Implementation and oversight of the below individual responsibilities: • To...- ...the "Big OTA" duopoly. In the current landscape, hoteliers across APAC are seeking smarter, data-driven ways to drive direct revenue and... ...looking for a high-impact commercial leader to join us as Market Director APAC to own and elevate our presence in the region. With...
- ...instrumentation, applications, software, and services to customers across a broad range of... ...This leadership role is responsible for the APAC regional Services P&L and overall performance... ...support for MSD products. The Senior Director, Services – APAC will: Lead a regional...Remote job
- ...bring to the table! Role Overview The Director, APAC is a leadership role that sits at the... ...spanning Account Management, Professional Services, and Solutions Engineering. This is... ...executive presence to earn trust with senior client stakeholders across diverse markets....
2900 - 4800 SGD
...Focused on building communication skills and understanding client needs. Responsibilities Daily Work Pointers Be polite, clear,... ...Build trust by being reliable and detail-oriented Customer Service Skills Learn and apply company customer service standards Handle...3000 - 4000 SGD
...Clinic Services Coordinator Job Summary Serve as the vital link between clinics, healthcare professionals, and the compounding laboratory by managing clinic enquiries and requests. Ensure clear communication, accurate coordination, and timely completion of all requests...6000 - 10000 SGD
...relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and... ...Network Banking teams connect clients to the products and services that meet their international financial needs. We are...6500 - 12000 SGD
...Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come.... ...a high calibre professional to join our team as a Client Services Executive . In this role you will: Maintain the highest...3000 - 3800 SGD
...Position : General Insurance Executive (Client Servicing) Location : Central – Beach Road (Nearest MRT: Nicoll Highway) Working hours... ...referral fee nor bind them with any contract.*** Chloe Ong Deputy Consulting Director (APAC) Reg no.: R22105510 EA No: 13C6684...2170 - 2300 SGD
...CLIENT SERVICE OFFICER (CSO) Pathology & Clinical Laboratory Pte Ltd provides clinical laboratory services. We are seeking aCustomer Service Officer to serve as the first point of contact for our clinic,doctor, and laboratory clients — an excellent opportunity for someone...13000 - 26000 SGD
...Position Overview Vantage is looking for a Director, Project Controls, to support project controls functions as part of our end to-end data center development cycle. As a leader, you will drive a company program supporting four main pillars within project controls including...7000 - 12000 SGD
...On behalf of one of its clients in wealth management, the French Chamber of Commerce is looking for a Client Service Officer. In this role, you will support one or several Relationship Managers in delivering high-quality service to a portfolio of clients across the EAM...12000 - 15000 SGD
...Client Services VP/SVP We are currently partnering with a leading global fund administrator to identify a Client Services VP/SVP to join its growing Private Markets platform in Singapore. This is a senior leadership opportunity for an experienced fund administration...- ...Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment... ...and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals...
2300 - 2800 SGD
...animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced... ...together to improve the lives of veterinary professionals, pets and clients. We invite you to join us as a Client Service Coordinator if...2800 - 3500 SGD
...The Client Service Associate plays a crucial role in providing exceptional customer service and patient care at Minmed Screening Centres. Acting as a service ambassador, this position ensures a welcoming experience for participants during their health screenings. Role...- ...Communications to build and deliver our executive and internal communications. This is a high-impact, highly visible role working directly with our APAC senior leadership team. You will own how Nscale’s executives show up externally, across media, global events, and key industry moments,...
9500 - 11500 SGD
...managers, hedge funds,insurance companies, wealth managers and retail clients -- in more than 65countries across the globe. Since our first... ...Ongoing development, rollout and implementation of integration services including pre/post trade execution, AIEX, and API trading....2500 - 3500 SGD
...-ready workforce. Job Summary Oversee daily association management services operations and event management, including pre-event planning, execution, and post-event activities, to support client organisations and stakeholders effectively. Responsibilities Coordinate...2500 - 4000 SGD
...Job Responsibilities Create job postings across various social media platforms. Identify and pursue potential members or clients through various sales channels, including cold calling, networking, referrals, and job fairs. Guide new members through the platform registration...2000 - 2800 SGD
...Job Description: 1. Provides immediate response to client's technical questions and problems 2. Resolves client dissatisfaction by initiating... ...laboratory experience and aptitude is acceptable. ~ Excellent service oriented attitude and communication skills required. ~ Has a...8000 - 15000 SGD
...opportunities with a strong focus on local, regional and international markets. Strengthen and expand relationships with high-value clients and stakeholders. Account Management & Client Relations: Oversee key accounts to ensure consistent client satisfaction and...- ...’t change is our commitment to helping our clients, and society, prosper. The team As an integral part of the team, the Client Service Manager works closely with the Institutional... ...funds and wealth. • Familiarity with the APAC regulatory landscape and local market...
5000 - 6500 SGD
...Responsibilities Coordinate the end-to-end RSF transaction flow with clients and internally (both manual and automated platform-based deals),... ..., and facility usage. Act as central execution and servicing contact for Front Office and clients on RSF-related matters....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Client Services- APAC. Be the first to apply!
