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Indoor Sales & Customer Service Senior Executive (Freight Forwarding) #81916

4000 - 5000 SGD
Full-time

ANRADUS PTE. LTD.

Job Description

  • Industry/ Organization Type: Freight Forwarding
  • Position Title: Head of Indoor Sales & Customer Service
  • Working Location: Paya Lebar
  • Working Hours: 5 Days, Monday - Friday (9am – 6pm)
  • Salary Package: Basic Salary + AWS
  • Duration: Permanent

Key Responsibilities

  • Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
  • Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
  • Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
  • Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
  • Cooperate with management on indoor sales activities.
  • Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
  • Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
  • Assist the General Manager in overseeing customer service and sales support functions across operations.
  • Other duties as directed by management.

APPLY NOW!!!

  • Diploma/Degree in Business, Logistics, or related discipline.
  • Minimum 3 years of experience in sales support, customer service, or freight forwarding.
  • Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
  • Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
  • Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Vacancy posted 7 hours ago
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