Compliance Executive

Job summary

The Compliance Executive is responsible for managing and maintaining regulatory licenses, permits, and certification requirements across the Singapore business. This includes SFA Business Cleaning licenses, NEA-related requirements, liquor licensing where applicable, MUIS Halal certification and ISO certification.

The role ensures that licenses and certifications are applied, renewed, amended, terminated, and tracked in a timely manner, while maintaining strong documentation control, audit readiness, and stakeholder engagement with authorities, certification bodies, landlords, consultants, internal functions, and site operations.

Key responsibilities:

Licensing Management

· Manage the full lifecycle of regulatory licences and permits, including application, renewal, amendment, termination, and maintenance.

· Coordinate licence requirements for new site mobilisation, outlet opening, relocation, operational changes, and demobilisation.

· Maintain an accurate licensing database and ensure expiry dates, renewal timelines, supporting documents, and status updates are properly tracked.

· Liaise with SFA, NEA, SPF-related bodies, and other relevant external parties on licensing matters.

· Provide guidance to Operations and other internal stakeholders on licensing requirements and compliance expectations.

Halal Certification Management

· Coordinate MUIS Halal certification applications, renewals, audits, and related documentation.

· Support the development and maintenance of Halal Management System requirements for relevant certified sites.

· Work closely with Operations, Procurement, suppliers, and site teams to ensure ongoing compliance with MUIS Halal requirements.

· Validate Halal-related product, supplier, document, and site requirements where applicable.

· Maintain complete Halal records, supporting evidence, and certification documentation for audit and inspection readiness.

Regulatory Compliance

· Monitor changes in applicable food safety, licensing, certification, and regulatory requirements.

· Conduct compliance checks to verify adherence to SFA, MUIS, company, and other applicable regulatory requirements.

· Identify compliance gaps, deviations, non-conformities, or potential risks related to licensing and certification.

· Follow up with relevant functions or departments to ensure timely closure of compliance gaps.

· Support implementation of corrective and preventive actions where required.

Audit & Inspection Support

· Coordinate and support regulatory inspections, certification audits, internal audits, and external audits.

· Facilitate communication between auditors, regulatory bodies, certification bodies, and internal stakeholders.

· Track audit findings, regulatory observations, requests for action, and closure status.

· Support the implementation of corrective actions and process improvements arising from audit or inspection findings.

Documentation & Administration

· Maintain proper records for all licenses, permits, certifications, audit & ISO documents, regulatory correspondence, and compliance reports.

· Develop, update, and maintain compliance trackers, and reporting tools.

· Generate periodic compliance reports for management review.

· Ensure records are complete, traceable, current, and accessible when required.

Stakeholder Management

· Serve as the primary point of contact for licensing and Halal certification matters.

· Partner with Operations, Mobilisation, site teams, authorities, and certification bodies.

· Provide mobilisation support, technical advice, and compliance guidance for new and existing business operations.

· Support cross-functional integration of licensing and certification requirements into operational processes.

· Perform any other compliance-related duties assigned by the reporting manager or Country Leadership Team.

Key Competencies :

· Good understanding of Singapore food regulations and licensing requirements.

· Familiarity with MUIS Halal Certification requirements and procedures.

· Strong documentation and administrative skills.

· Excellent attention to detail and organizational skills.

· Ability to manage multiple applications and deadlines simultaneously.

· Strong communication and stakeholder management skills.

· Proficient in Microsoft Office applications.

· Degree or Diploma in Food Science and Technology, Chemistry and other science related fields

· Experienced professional with at least 2 years of relevant experience

· Operational knowledge and experience in food services or F&B management services preferred.

· Must have working knowledge on SFA Business License and Halal certification application and conditions.

· Must have working knowledge on Food Safety Management System

· Knowledge of ISO 22 000 methodology. ISO 22000 related certification is a plus. 

· Self-starter who keeps abreast of regulatory developments within and outside of Sodexo as well as evolving best practices in compliance control.

· Excellent communications (verbal, written, presentation), interpersonal skills, planning and organizing skills. Able to engage and collaborate with cross functional stakeholders across and outside the organisation which includes authorities, senior management, and site employees.

· Must be proficient in Microsoft Office (Excel, PowerPoint, Word).

· Fluent in English (written/spoken), other languages a plus