Massage Therapist
1600 - 2000 SGDKENKO HOLDINGS PTE. LTD.
Job Title: Massage Therapist
Department: Operations – Spa & Reflexology Division
Reports to: Spa Supervisor / Outlet Manager
Location: Kenko Wellness Spa & Reflexology (Various outlets islandwide)
Job Description
As a Massage Therapist at Kenko Wellness Spa & Reflexology , you will play a vital role in providing professional wellness and relaxation treatments that embody the Kenko brand’s commitment to health, rejuvenation, and exceptional service. You will be responsible for delivering a range of body and foot treatments tailored to each client’s needs, while ensuring a consistently high level of customer satisfaction and hygiene standards.
Key Responsibilities
- Perform foot reflexology , full-body massage , head, neck & shoulder massage , and other therapeutic treatments as assigned.
- Conduct pre-treatment consultations to assess client needs and tailor services accordingly.
- Recommend appropriate massage techniques or follow-up treatments based on client wellness goals.
- Maintain high standards of cleanliness , hygiene , and safety in all treatment rooms and work areas.
- Ensure compliance with Kenko’s Standard Operating Procedures (SOPs) and service quality standards.
- Promote Kenko’s wellness philosophy and products to clients when appropriate.
- Assist in scheduling, preparing treatment rooms, and maintaining equipment and supplies.
- Uphold professional ethics, confidentiality, and excellent customer service at all times.
Job Requirements
Education & Qualifications
Possess at least an ITEC Level 3 Diploma in Holistic Massage (or equivalent recognized international certification).
Additional certifications in Reflexology , Aromatherapy , or Body Massage Techniques will be an advantage.
Experience
Minimum 1–2 years of hands-on experience as a massage or spa therapist preferred.
Fresh graduates with strong foundational training and practical assessment from ITEC courses may also be considered.
Skills & Attributes
Excellent knowledge of anatomy, physiology, and massage principles.
Strong interpersonal and communication skills with a client-oriented approach.
Physically fit, with good stamina and hand strength for professional massage delivery.
High standards of personal grooming, professionalism, and hygiene.
Able to work on rotating shifts , weekends , and public holidays .
Other Requirements
Must be customer-service driven and passionate about health and wellness.
Able to work both independently and as part of a spa team.
Bilingual ability (English and Mandarin or other local languages) is advantageous for client communication.
Career Progression
Successful candidates may be considered for progression to Senior Therapist , Spa Trainer , or Spa Supervisor roles within the Kenko Group, with opportunities for continuous professional development through Kenko Academy ’s training programs.
3800 - 4800 SGD
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