Retail Store Manager
3300 - 3900 SGDAsics Asia Pte Ltd
Join the Team at Onitsuka Tiger – Grow With Us!
We believe in rewarding talent and supporting growth. Here’s what you can look forward to:
Employee insurance coverage & grooming allowance
Staff purchase benefits
Long service awards payout in cash
Commission payable
- 5-day work week (retail shift basis)
How will you make a difference?
We expect that our Retail Store Manager help deliver a memorable retail experience by:
1. Driving Business Performance:
Leverage your understanding of KPIs, retail strategies, and customer trends to maximize store growth and profitability.
Plan and execute strategies to achieve sales targets, monitor inventory levels, and ensure product availability aligns with customer demand.
Partner with Client Advisors to improve overall selling skills and performance to meet sales goals and KPIs.
2. Delivering Exceptional Customer Experiences:
Supervise, assist, and motivate Client Advisors to provide high-value, memorable experiences for every client.
Act as a quality control supervisor to ensure client interactions meet the highest standards of service.
Resolve difficult customer issues promptly and escalate to management when necessary.
Maintain a thorough knowledge of products and the brand’s positioning in the market, while keeping up to date with industry trends.
3. Maintaining Operational Excellence:
Manage and oversee daily operations, including stock take planning, staff rostering, and operational procedures in the store and stockroom.
Think outside the box to handle unexpected interruptions and ensure smooth store operations.
Maintain merchandising standards in line with brand guidelines and expectations.
4. Leading, Motivating, and Developing the Team:
Build and nurture a strong team culture, leading by example to inspire and motivate team members.
Coach, mentor, and develop team members to achieve sales goals and deliver exceptional customer service.
Identify top performers, groom future leaders, and implement strategies to recognize and reward outstanding performance.
Drive a culture of appreciation, collaboration, and achievement to support team success.
5. Mastering the Industry:
Stay ahead of industry trends in footwear and accessories, ensuring the store remains competitive and innovative.
Develop a deep understanding of the brand’s products and communicate their value effectively to both the team and clients.
What makes you the perfect Senior/Store Manager?
You have proven experience in retail management, ideally in fashion or lifestyle brands.
You have a strong understanding of KPIs and a track record of driving business performance.
You possess in-depth knowledge of footwear and accessories trends.
You are a strategic thinker with the ability to execute long-term plans.
You have exceptional people skills and a collaborative leadership style.
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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