Release Manager
6000 - 8000 SGDTemporary
ERP21 Pte Ltd
Key Responsibilities
- Own the end-to-end release management process for core banking system changes, including planning, scheduling, and release calendar management.
- Coordinate release activities across development, QA/testing, infrastructure, and business teams to ensure readiness for each release.
- Chair and facilitate Change Advisory Board (CAB) meetings and go/no-go decisions, presenting release readiness, risks, and rollback plans.
- Define and enforce release governance standards, policies, and best practices in line with the bank's change management framework.
- Manage release dependencies across core banking modules (e.g., deposits, loans, account maintenance) and coordinate with vendors for third-party system releases.
- Plan and oversee release windows, including coordination of system downtime, batch/EOD processing impact, and business blackout periods.
- Maintain release documentation, including release notes, deployment plans, rollback procedures, and post-implementation review reports.
- Monitor and manage risks associated with releases, escalating issues and coordinating contingency/rollback actions when required.
- Work closely with test managers to ensure testing sign-off (SIT/UAT) is obtained before release approval.
- Track release metrics (e.g., deployment success rate, rollback frequency, incident-linked releases) and drive continuous improvement in the release process.
- Ensure all releases comply with internal audit, regulatory, and change management requirements (e.g., MAS guidelines on technology risk management).
- Support incident management during and after releases, coordinating with relevant teams to resolve deployment-related issues.
Requirements
- 5–8 years of experience in IT release management, change management, or release/deployment coordination within banking or financial services.
- Proven experience managing releases for core banking systems (e.g., Finacle, Temenos T24/Transact, Flexcube, or similar platforms) is highly preferred.
- Solid understanding of the commercial banking product lifecycle: deposits, loans/credit facilities, trade finance, or cash management.
- Strong knowledge of release and change management frameworks (e.g., ITIL) and the software development lifecycle (Waterfall and/or Agile/DevOps).
- Experience with release/change management tools (e.g., ServiceNow, JIRA, Remedy, or equivalent).
- Familiarity with core banking batch/end-of-day processing cycles and their impact on release scheduling.
- Working knowledge of banking regulatory and technology risk requirements (e.g., MAS TRM guidelines) as they relate to change and release management.
- Exposure to CI/CD tools and deployment automation is an advantage, though not mandatory.
- Strong stakeholder management, communication, and coordination skills, with the ability to manage competing priorities under pressure.
Vacancy posted 4 hours ago
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