Sales Coordinator (West)
3200 - 3500 SGDFull-time
FOCAL SEARCH PTE. LTD.
Responsibilities:
- Respond to customer inquiries via email or phone.
- Prepare and follow up on quotations, sales orders, and invoices.
- Coordinate with warehouse, and procurement teams for delivery schedules.
- Input and manage sales orders in the system.
- Track order status and inform customers of delivery updates or delays.
- Ensure accuracy of pricing, discounts, and terms in all documentation.
- Maintain strong relationships with existing clients.
- Follow up on outstanding quotations and close sales in coordination with Sales team
- Handle customer feedback, returns, or complaints and escalate when necessary.
- Generate sales reports, forecasts, and pipeline updates for internal review.
- Maintain organized records of customer interactions, transactions, and communications.
- Support the sales team in achieving targets and KPIs.
- Any other ad hoc duties
Requirements:
- GCE "O" or Nitec Level
- Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
- Self-reliant, mature, and prepared to work with little direction
- Needs to be upbeat and proactive in problem-solving
Vacancy posted 3 days ago
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