Call Centre Officer #TNJHJ
3300 - 3800 SGDTemporary
Recruit Express Pte Ltd
We are hiring call centre officers to be outsourced to our clients
Responsibilities
- Provide quality support for customer enquiries via phone, email, live chat, and occasional walk-in interactions
- Handle inbound customer calls and assist with enquiries promptly and professionally
- Support customer queries across multiple service channels, including in-person, email, and live chat
- Manage customer escalations, complaints, and feedback to ensure timely resolution
- Take ownership of client issues and follow through to resolution
- Participate in process improvement initiatives and support customer experience enhancement projects
- Recommend improvements to processes that enhance customer experience, team productivity, or operational efficiency
- Support ad hoc assignments, projects, and general administrative duties as required
- Consistently achieve defined service and performance KPIs
- Maintain professional standards when interacting with customers and colleagues
- Having prior customer service experience is an added advantage
Others :
Location: Clarke Quay/Fort Canning MRT
Working Hours: 8.30am - 5.30pm (Mon-Fri) with 1.5-hour lunch break
Salary: up to $3800
F2F interview is required for this role
Interested applicants, pls email updated resume to View email address on mycareersfuture.gov.sg
Joanna Chua
The Outsourcing Team
Recruit Express Pte Ltd
EA Lic: 99C4599
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Call Centre Officer #TNJHJ in Singapore vacancy
- Key Responsibilities Handle customer enquiries and requests via phone in a professional and timely manner Provide accurate information and support to customers and business partners Maintain accurate records of customer interactions and service requests in internal...
3000 - 4000 SGD
...point of contact for inquiries and issues reported by internal and external users. - Monitoring of application/alerts - Processing calls/emails from external users Required Skills & Qualifications: - Experience/background in customer service. Thanks, and Best...2200 - 2600 SGD
...* AWS & Performance Bonus * Medical, Dental & Insurance Benefits RESPONSIBILITIES: To receive and make inbound & outbound calls from/ to customers. To perform job order taking/ entry, related to vehicle breakdown. To accurately capture and submit job order...2600 - 4000 SGD
...the leading banks. It is an opportunity for an experienced Customer Service Officer to join their team The Job Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2500 - 3500 SGD
...attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional... ...least 1 year of professional customer service experience in a call centre will be preferred Excellent communication skills and telephone...- ...values. Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations. Upgrade one’s skills and competence through attending courses, training, workshops etc. Ensure and maintain cleanliness...
2000 - 3500 SGD
...Roles & Responsibilities Make outbound calls to follow up on hospital bill payments... ...proactive and able to work independently Call centre experience preferred Benefits... ...AWS Medical benefits Air-conditioned office environment Tan Shi Min Nicole Registration...13 - 15 SGD
...you play a crucial role in promoting tax compliance and fostering a community of responsible taxpayers. • Guide taxpayers through phone calls to fulfill their payment and filing obligation for Corporate Income Tax and GST. • Any other ad-hoc duties assigned. Requirements...2000 - 2400 SGD
...We are hiring Customer Service Officer to be outsourced to our clients. Responsibilities Handle inbound customer enquiries and... ...ensure a positive customer experience. Prior customer service or call centre experience will be an added advantage. Others :...2200 - 2800 SGD
...construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice,... ...initialing of supply arrangements. Communicate with customer office and site to discuss on delivery requirement. Proactive...2000 - 2800 SGD
Basic information: Monday to Friday, 8:30am - 5:30pm Basic UP $3,200 Location: East/West AWB + PB Job scope: Perform daily operational and administrative duties to ensure smooth business operations. Attend to customer enquiries and provide timely support...2400 - 3000 SGD
...Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Respond to customer enquiries via email, live chat, and other communication channels. Provide accurate information and appropriate resolutions to customers based on operational...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management... ...· Positive team player who is also able to work independently · Proficient in Microsoft Office applications (MS Word & Excel)...2580 - 2800 SGD
...We are hiring Customer Care Officer to be outsourced to our clients Responsibilities Manage customer enquiries through voice and... ...duties as assigned Minimum 1 year of experience in a contact centre or customer service environment handling voice and/or non-voice channels...2300 SGD
...Permanent Night Shift Job Responsibilities Handle incoming calls and alarm signals promptly in accordance with established procedures... ...when required. Perform administrative duties related to call centre operations. Requirements Minimum GCE ‘N’ Level...2400 - 2800 SGD
...We are hiring bank officer to be outsourced to our clients Responsibilities: Process corporate action events for Singapore and foreign markets. Ensure timely and accurate processing to meet established service level standards. Respond to queries from internal business...3500 - 3800 SGD
...Job Summary: The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance through phone, email and messaging channels. The Call Centre Lead handles a range of enquiries, requests and coordination with...2000 - 2300 SGD
...Responsibilities: Handle inbound and outbound calls related to stakeholder matters, visit... ...or security-related matters to relevant officers or departments. Maintain strict confidentiality... ...Minimum 1 year experience in a call centre setting is advantageous Proficient in...3000 - 4000 SGD
...client is an established local bank, they are looking to hire a customer service officer to join their contact center. Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient...2000 - 2600 SGD
“We are hiring Temporary Call Centre Customer Service to be outsourced to our clients”. About the Job You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery...2400 - 2700 SGD
...Job Description: • Attend to all incoming calls to the parties concerned in a fast, accurate and courteous manner. • Ensure that Telephone Courtesy and Techniques are put into practice. • Ensure the On-Hold Music for the call waiting guest and voicemail are in good...3000 - 3300 SGD
...daily/monthly service standards. Monitor and provide feedback on Call Centre Agent(s)’ performance, ensuring SLAs are met, and that enquiries... ...with Singaporean English and slangs. Able to commit to office hours desk-bound (8.00am to 5.00pm from Mondays to Fridays and 8...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2500 - 3200 SGD
...and operations, particularly pertaining to customer service and call centre operations. Upgrade one’s skills and competence through attending... ...in any courses Min 2 to 3 years of call center experience Office hours 5.5days Tai Seng / Chai Chee Area Up to $3.2K...1000 - 2000 SGD
...About us Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on... ...About the role We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the...2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...6000 - 7200 SGD
[Job ID: 1634626] Responsibilities Manage daily call centre operations, including resource planning, equipment sourcing, and strategy execution Develop and implement operational strategies to improve service levels, efficiency, and customer satisfaction Conduct needs...3000 - 3800 SGD
...Job Responsibilities: Provide quality support for incoming enquiries via calls, email, live chat and walk-in Support customer queries from other channels. Manage escalations, complaints and feedback. Take ownership of Clients issues and follow through to resolution...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Centre Officer #TNJHJ. Be the first to apply!
