Call Centre Officers (Diploma, Many Vacancies)
2000 - 3500 SGDFull-time
Oaktree Consulting
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Requirements
• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to View email address on mycareersfuture.gov.sg with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Call Centre Officers (Diploma, Many Vacancies) in Singapore vacancy
2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information... .../or Branch Head Requirements • Diploma / NITEC / GCE ‘O' Level or equivalent •... ...to 2 years of working experience in call centre environment and/or service related...2500 - 4500 SGD
...Role: Customer Service Officer/Call Centre Responsibilities: 1.Handle customer (Internal/External) issues and enquiries, provide appropriate... ...the above role, please send across your updated resume to Mani.****@*****.*** and we can discuss to proceed further....2600 - 2800 SGD
...- Friday 8.30am to 5.30pm Responsibilities: Handle inbound calls and assist taxpayers with general tax-related enquiries Provide... ...online services Requirements: Minimum GCE A-Level or Diploma qualification Good communication and interpersonal skills Patient...2300 - 2800 SGD
...parents at the counter and ad-hoc recruitment events when necessary. Comfortable in following up with existing sales leads via phone call with the intention of making appointments for prospective students to speak to staff for further programme clarification. Other...1000 - 2000 SGD
...About us Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on... ...About the role We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the...2600 - 4000 SGD
...the leading banks. It is an opportunity for an experienced Customer Service Officer to join their team The Job Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and...3000 - 4000 SGD
...point of contact for inquiries and issues reported by internal and external users. - Monitoring of application/alerts - Processing calls/emails from external users Required Skills & Qualifications: - Experience/background in customer service. Thanks, and Best...2000 - 4000 SGD
...Job Summary Perform inbound and outbound calls to schedule outpatient appointments and surgeries, manage patient enquiries and complaints... ...“N” levels / ”O” levels / ”A” levels / NITEC or higher / Diploma or higher Computer literacy to operate clinic systems and software...3000 - 3500 SGD
...Purpose of job: In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service... ...assigned. Snapshots of our ideal candidate: Possesses a diploma in any discipline. Minimum 1 year of customer service...3000 - 3800 SGD
• Provide quality support for incoming enquiries via calls, email, live chat and walk-in (occasional) • This position and the role to start would be to assist customers via Calls • Support customer queries from other channels – In-person, Email, Live Chat etc. • Manage...3000 - 4000 SGD
...client is an established local bank, they are looking to hire a customer service officer to join their contact center. Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient...2500 - 3300 SGD
...Paiza guests via internal/ external incoming calls and emails of the hotel and general... ...Requirements Education & Certification ~ Diploma or higher qualification in Hospitality, Business... .... Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)...3500 - 4000 SGD
...their expectations Handle and process calls and emails from guests, and ensure that... ...of minimum 21 years of age. Diploma with proficiency in Microsoft Office applications Relevant customer service experience in call centre or hotel environment. Prior experience...2600 - 2800 SGD
...the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be... ...improvements What We Are Looking For Minimum GCE O-Level, Diploma, or equivalent in any discipline. Singaporeans Only By...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2200 - 2800 SGD
...construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice,... ...initialing of supply arrangements. Communicate with customer office and site to discuss on delivery requirement. Proactive...8000 SGD
...operational leadership experience ✔ Proven experience managing large-scale operations and service delivery teams ✔ Experience in contact centre, BPO, survey operations, field operations, or service delivery environments is highly preferred ✔ Strong stakeholder management and...2000 - 2800 SGD
Basic information: Monday to Friday, 8:30am - 5:30pm Basic UP $3,200 Location: East/West AWB + PB Job scope: Perform daily operational and administrative duties to ensure smooth business operations. Attend to customer enquiries and provide timely support...2300 - 2600 SGD
...first point of contact for the customers Supporting Client’s calls using the following sites. Provide satisfactory explanations to... ...avoid future problems. Ad-hoc duties that related to contact centre projects. Job Requirements: Min GCE O levels and above, with...2000 - 2600 SGD
“We are hiring Temporary Call Centre Customer Service to be outsourced to our clients”. About the Job You will attend to phone enquiries... ...We are looking for people who • Preferably ’A’ Leve ls or Diploma holder with relevant working experience. • Good interpersonal...500 - 1000 SGD
...We are looking for CALL OFFICER (REMOTE) From $10/HR Work From the comfort of your home High bonus Looking for independent, reliable, committed individuals Fix appointments only Script and training provided 3 hours a day Mon to Fri...7000 - 7500 SGD
...and external stakeholders to align service expectations Conduct call audits, quality reviews, and identify process improvements... ...operations management, or performance management ✔ Background in call centre operations, data processing, or statistics will be an advantage...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management... ...· Positive team player who is also able to work independently · Proficient in Microsoft Office applications (MS Word & Excel)...2500 - 2600 SGD
...Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993(TVCA). Manage enquiries/ feedback on Tobacco and Vaping related offences by member of public via call and email . Case reporting to Duty...2200 - 3300 SGD
...Responsible for incoming and outgoing calls, assigned emails and other forms of communication... ...or the Management Requirements Diploma in any discipline Customer oriented and... ...communication skills Relevant experience in call centre, healthcare or customer service industry...2800 - 3500 SGD
...You will support Call Centre Department in the answering and managing of calls, faxes and emails... ...Requirements: min. Higher Nitec/ Diploma in any disciplines No experience needed... ...recruitexpress.com.sg Subject: Call Centre Officer EA Personnel: Kate Leau Wei Xuan (R1...4150 - 4800 SGD
...during shifts, handling all inbound calls with warmth, efficiency and professionalism... ...strong familiarity in hotel call centre operations. Minimum diploma qualification in hospitality... ...Proficient in PMS Opera Cloud and Microsoft Office. Customer-focused mindset with a high...3500 - 4500 SGD
...product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures....2760 - 3400 SGD
Responsibilities: Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry Identify and escalate any carpark issue. Provide information to customers for any carparks enquiries like pricing, availability etc Research, identify and...2700 - 2800 SGD
...customers - Supporting Client’s calls - Calls will be recorded, and information... ...hoc duties that related to contact centre projects. Requirement Minimum 'O' level/ Higher NITEC/ Diploma in any discipline Preferably with prior office administration experiences...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Centre Officers (Diploma, Many Vacancies). Be the first to apply!
