Revenue Manager

Revenue Management

• Gather and analyze competitive intelligence to derive insights about the competitive environment and business trends to improve competitive decision making and further the marketing objectives
• Liaise with VP Revenue Management to identify opportunities for efficient/accurate data collection in the distribution and revenue management area.
• Monitor new and existing program and product initiatives and evaluate results to understand effectiveness and improve revenue performance.
• Minimize rate parity issues across all channels and provide solutions to prevent wholesale/static rate from flowing into OTA and other business segment.
• Maintain and establish effective inventory controls & pricing strategies to maintain market competitiveness across the competitive set
• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• Ensure disciplined understanding of Opera Cloud PMS, Channel Manager Systems (i.e Siteminder) configuration in terms of Revenue and Channel Management for alignment
• Handle / Supervise Best Rate Guarantee Claims
• Supply critical analysis on the effect of short and long term decisions affecting Occupancy, ADR and RevPAR
• Knowledgeable of City Events, Conventions, Holiday Seasons in Singapore and key business source countries
• Maintain and analyze Revenue by Room Type and ensure appropriate room types sales through the various channels

Brand Website

• Involvement in Singapore marketing programmes and related products for online delivery
• Effective implementation and monitoring of online marketing programs

Developing OTA Partnerships

• Manage Online Travel Agency accounts ensuring their compliance with Worldwide Hotels strategies
• Ensure all OTA website displays correct information at all times (Inventory Mgt / Rate Delivery)
• Maintain and ensure accurate rates and inventory allotments with internal and external partners in a timely manner and ensure Rate Parity throughout all booking channels
• Endeavour to position the hotels properly on the first page of all OTA websites
• Build and maintain effective working relationships with OTA key clients
• To carry out any other duties and responsibilities as assigned by direct report

Analytics & Projects

• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• To identify areas to increase performance on Online Distribution channels (i.e. Rate Plans, Room Type Description, ADV Offers, POS, Geo Source)
• To analyze and determine whether Hotels is effectively marketing itself across electronic distribution channels
• To identify revenue generating and cost savings opportunities via operational efficiencies

Others

• May require to undergo digital transformation by process improvement and the adoption of technology to enhance business performance.
• Participate in company's sustainability effort for the environment and being an inclusive employer.
• Any other ad-hoc duties assigned by reporting manager

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.
• Demonstrate interest in digital transformation, process improvement and the adoption of technology to enhance business performance as an added advantage