Insurance Operations SME - 6 Months
7000 - 11000 SGDRobert Half® Singapore Recruitment Agency
The Company
We are working with a global consulting firm supporting a reputable Insurance company and are looking for an experienced Operations SME to join an ongoing project. This is a hands-on operational role, not a BA or transformation position and we are looking for someone who can hit the ground running with minimal ramp-up time.
This is a 6 months contract.
The Role
- Act as the operational knowledge owner, providing Singapore life insurance expertise to BA and IT delivery teams.
- Translate new product features into operational and system requirements, bridging the gap between what a product does and how it needs to work on the ops side.
- Work within in-house proprietary systems (onboarding support will be provided).
- Review task plans and results to maintain delivery quality across the team.
- Perform hands-on UAT, writing test scenarios, executing test plans, and validating outcomes against requirements.
- Liaise with BAs, developers, and operations teams to ensure requirements are complete, accurate, and delivered on time.
- Support documentation and operational guides as part of go-live readiness.
Your Profile
- Minimum 5 years experience in life insurance operations.
- Strong working knowledge of local insurance processes, regulations, and systems.
- Experience supporting product launches from an operations perspective, understanding how new products translate into system and process requirements.
- Hands-on UAT experience: writing scenarios, executing plans, and signing off results.
- Able to provide clear, structured requirements to BA and IT teams.
- Background in servicing and/or claims operations for life insurance products.
- A team player, this is a collaborative engagement and the quality of collective output matters as much as individual contribution
Apply Today
Please send your resume, in WORD format only and quote reference number GO 13437473 , by clicking the apply button. Please note that only short-listed candidates will be contacted.
Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404
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