Lifestyle Store Supervisor
3300 - 4500 SGDFull-time
BOTTLES PTE. LTD.
Store Supervisor
Location: Central Singapore
Reports to: Store Manager
Leads: Sip Ambassadors
About Us
Unbottled is a curator of lifestyle retail brands built around good vibes and great design.
We’re home to lifestyle products that make everyday routines fun, functional, and beautiful.
Our stores are lively, community-driven spaces, we don’t do hard-selling or corporate stiffness. We do teamwork, creativity, and great customer experiences.
About the Role
As a Store Supervisor , you’re the heartbeat of the store floor.
You make sure the team runs smoothly, the vibe stays high, and customers have a genuinely positive experience every time they visit.
You lead by example by selling with enthusiasm, solving problems fast, and supporting your team like a pro.
What You’ll Do
- Lead and motivate Sip Ambassadors during daily operations.
- Handle customer escalations, refunds, and exchanges with confidence and empathy.
- Oversee stock take, replenishment, and store presentation to maintain perfect standards.
- Execute store promotions and communicate updates clearly to the team.
- Identify improvement areas in customer flow, merchandising, and operations.
- Take initiative as IC (in-charge) when the manager is off-duty ensure smooth opening and closing.
How Success Is Measured
- Team performance : Sales growth and teamwork metrics
- Customer experience : Mystery shopper and feedback scores
- Operational accuracy : Stock accuracy, store readiness, zero out-of-stocks
- Leadership : Peer feedback, staff engagement, initiative
♀️ Who You Are
- 1–3 years of retail or lifestyle brand experience (lead or senior role preferred).
- Confident communicator who can coach others and manage customer escalations.
- Strong sense of responsibility and ownership you take pride in doing things right.
- Detail-oriented, proactive, and positive under pressure.
- Enjoys working with people, not just managing them.
- Able to work weekends and retail shifts.
Why You’ll Love Us
- Positive, growth-focused team culture
- Real career progression (pathway to Manager)
- Staff discounts & recognition awards
- Creative, dynamic retail environment every day feels different
If you bring energy, teamwork, and a love for great customer experiences you’ll fit right in.
Vacancy posted more than 2 months ago
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