Sales Executive
2800 - 7000 SGDFull-time
ONE PAYMENTS PTE. LTD.
About the job
Sales Executive – Merchant Acquisition
Location: Singapore
Employment Type: Full-Time, Permanent
Base Salary: S$2,800 per month + Uncapped Commission
About ONE Payments
ONE Payments is a Singapore-based fintech company focused on making payments simpler for businesses.
We help merchants accept payments across physical and online channels through easy-to-use payment solutions, including payment terminals, online payment acceptance and related value-added services.
Our goal is simple: Simplifying payments. Enabling business.
As we continue to grow our merchant network in Singapore, we are building a strong sales team to work closely with businesses across F&B, retail and other industries.
We are looking for energetic and commercially driven individuals who enjoy meeting business owners, understanding their needs and helping them find the right payment solution.
About the Role
We are looking for a driven and results-oriented Sales Executive – Merchant Acquisition to join our growing team.
This is a hands-on sales role focused primarily on acquiring new merchants and building strong relationships with the businesses you onboard.
You will be responsible for managing the sales journey from prospecting and pitching through to onboarding and ongoing merchant engagement.
The role is ideal for someone who enjoys meeting business owners, developing new opportunities and working towards clear sales targets.
You will have the opportunity to work directly with merchants across F&B, retail and other business sectors while contributing to the growth of ONE Payments' merchant network in Singapore.
Key Responsibilities
Merchant Acquisition & Business Development
- Identify, approach and acquire new merchant customers, with an initial focus on F&B and retail businesses.
- Conduct direct merchant outreach through ground canvassing, cold calling, referrals, networking, events and other sales channels.
- Generate and manage your own pipeline of prospective merchants.
- Introduce and explain ONE Payments' payment solutions, including payment terminals, online payment acceptance and related services.
- Understand each merchant's business needs and recommend suitable payment solutions.
- Conduct product presentations and sales pitches to business owners and decision-makers.
- Manage the full sales cycle from lead generation, prospecting and pitching through to negotiation and closing.
- Work towards individual and team merchant acquisition and sales targets.
- Negotiate commercial terms within approved company guidelines.
- Coordinate with internal teams to support merchants through the onboarding process.
- Build relationships with referral partners, POS providers, business associations and other potential sales channels.
Merchant Relationship Management
- Serve as a key point of contact for merchants after onboarding.
- Build strong and long-term relationships with your merchant portfolio.
- Conduct regular merchant check-ins to understand their business needs and overall experience.
- Assist merchants with general enquiries and coordinate with the appropriate internal teams where further support is required.
- Identify opportunities to introduce additional payment solutions as merchants' businesses grow.
- Proactively identify opportunities to increase merchant usage and transaction volumes.
- Support merchant retention and maintain high levels of merchant satisfaction.
Sales Reporting & Market Intelligence
- Maintain accurate and up-to-date records of leads, prospects, sales activities and merchant information in the Company's CRM or sales systems.
- Provide regular updates on your sales pipeline, merchant acquisition progress and upcoming opportunities.
- Track and follow up on prospective merchants throughout the sales process.
- Monitor competitor offerings, pricing, merchant feedback and developments within Singapore's payments industry.
- Share relevant market feedback and merchant insights with management.
- Provide feedback that may help improve ONE Payments' products, services and merchant acquisition strategy.
Other Responsibilities
- Participate in merchant events, roadshows, exhibitions and business networking activities.
- Support sales campaigns and merchant acquisition initiatives.
- Collaborate with marketing and other internal teams on lead-generation activities.
- Assist with other business development activities as ONE Payments continues to grow.
- Perform other duties reasonably assigned by management.
Requirements
- Diploma or Degree in Business, Marketing, Finance or a related discipline is preferred.
- Prior experience in sales, business development, retail sales, merchant acquisition or other customer-facing roles is preferred.
- Fresh graduates and candidates looking to build a career in B2B sales are welcome to apply.
- Experience in payments, fintech, POS systems, merchant services, banking, telecommunications or B2B sales would be an advantage.
- Confident in approaching and speaking with business owners and decision-makers.
- Comfortable with direct sales, including ground canvassing and cold outreach.
- Strong interpersonal, communication and negotiation skills.
- Results-oriented and comfortable working towards individual sales targets.
- Self-motivated with the ability to work independently and take ownership of your sales pipeline.
- Good organisational and follow-up skills.
- Comfortable learning about payment concepts such as payment terminals, transaction fees, settlement, refunds and chargebacks.
- Able to explain products and solutions clearly to merchants.
- Proficient in Microsoft Office.
- Experience using CRM or sales management tools is an advantage.
- Fluent in English.
- Additional language capabilities will be an advantage when communicating with merchants from different backgrounds.
What We Offer
- Base salary of S$2,800 per month.
- Uncapped sales commission.
- Performance-based incentives and bonuses.
- Comprehensive sales and product training.
- Clear performance-driven career progression opportunities.
- Opportunity to progress into Senior Sales Executive, Business Development Manager and Sales Leadership roles.
- Opportunity to join a growing Singapore fintech company at an early stage.
- Direct exposure to business owners and merchants across different industries.
- Opportunity to help shape ONE Payments' merchant acquisition strategy and sales culture.
- Collaborative and entrepreneurial working environment.
- 5-day work week.
- Annual leave and standard employee benefits.
Who We're Looking For
You may be a good fit if you:
- Enjoy meeting new people and developing business relationships.
- Are comfortable walking into a business and starting a conversation with the owner or manager.
- Are motivated by targets, commission and personal performance.
- Follow up consistently and do not give up easily after the first "no".
- Enjoy working independently while being part of a growing team.
- Want to build a long-term career in fintech, payments and B2B sales.
If you are ambitious, commercially driven and enjoy helping businesses find better ways to accept payments, we'd like to hear from you.
Vacancy posted 10 hours ago
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