Application Developer
6000 - 8000 SGDTemporary
REGTECH INSIGHT PTE. LTD.
Job Summary
Lead and manage a team of SREs and production support engineers to ensure system reliability and stability. Drive incident management, enforce SLOs/SLAs, optimize support processes, and collaborate with stakeholders to maintain high-performing applications.
Responsibilities
- Enforce service level objectives (SLOs) and service level agreements (SLAs) to maintain system reliability and stability
- Monitor system health and performance to proactively identify and address issues
- Lead incident response efforts during service interruptions or performance degradations, providing timely updates to Engineering management
- Mentor, coach, and develop SRE and production support team members to promote continuous learning and improvement
- Collaborate with stakeholders to prioritize and resolve production issues, ensuring alignment and effective decision-making
- Streamline support processes by leveraging automation and fostering team collaboration to improve operational efficiency
- Apply working knowledge of programming languages such as Java, Cobol, or Front End technologies to support system reliability initiatives
- Utilize observability tools and practices to enhance monitoring and incident detection capabilities
- Apply solid experience in incident management and SRE improvements for applications serving diverse audiences including back office and channels
- Demonstrate a proven track record in support optimization to enhance service delivery and reduce downtime
Preferred competencies and qualifications
- Experience in the financial industry, especially insurance, is preferred
Vacancy posted 5 hours ago
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