Chief Technology Officer (CTO)
14000 - 15000 SGDPHOENIX BROADCAST SOLUTION PTE. LTD.
Department: Engineering & Technology
Reports to: Chief Executive Officer (CEO) / Managing Director (MD)
Location: As assigned by the Company
Employment Type : Full-time
Position Level : Senior Management
About the Role
We are seeking an experienced and technically proficient Chief Technology Officer (CTO) to lead our technology strategy, engineering operations, and technical project delivery. The successful candidate will be responsible for the Company's overall technical direction, engineering management, technology development, project execution and technical operational readiness.
As the Company operates in a specialised broadcast and media technology environment with a lean organisational structure, the CTO is expected to undertake multiple responsibilities, including those of Technical Manager, Project Manager, Systems Engineer and, when required, Acting Operations Manager.
The role requires a combination of strategic leadership, practical engineering expertise, hands-on technical involvement, effective project management and the ability to oversee day-to-day technical operations.
The CTO must be capable of working independently, leading small multidisciplinary teams, supervising external contractors and personally undertaking technical tasks when operational requirements demand.
The position is both strategic and operational, with direct accountability for the technical quality, reliability, efficiency and successful delivery of the Company's projects and services.
Key Responsibilities
A. Technology Strategy and Technical Leadership
- Develop and implement the Company's technical strategy in alignment with business objectives, financial resources and operational requirements.
- Evaluate and recommend broadcast technologies, equipment, software and infrastructure.
- Lead the development of technical solutions for remote production, live broadcasting, streaming, IP-based workflows and production infrastructure.
- Identify opportunities to improve technical efficiency, automation, reliability and cost-effectiveness.
- Establish and maintain engineering standards, technical procedures and operational best practices.
- Advise senior management on technology investments, technical risks, system capabilities and long-term equipment planning.
- Ensure technical solutions are scalable, commercially viable and suitable for the company's operational requirements.
- Maintain technical relationships with manufacturers, technology partners, system integrators and specialist suppliers.
B. Engineering Management
- Support and supervise the Engineering Manager in overseeing the Company's engineering activities, including system design, integration, installation, configuration, testing, maintenance and troubleshooting. Provide technical guidance, training and knowledge transfer to junior engineers and operational personnel.
- Establish engineering reporting systems, procedures and protocols for the Engineering Department, including preventive measures, fault reporting, maintenance, testing and quality-control procedures.
C. Hands-On Broadcast Engineering and Technical Support
- Design, configure, integrate and troubleshoot broadcast production systems.
- Support remote production and streaming workflows.
- Provide technical support for onsite and remote productions during installation, rehearsals, testing and live events.
- Troubleshoot critical technical failures and coordinate support with equipment manufacturers when required.
D. Project Management and Delivery
- Take responsibility for the technical planning and successful delivery of assigned projects.
- Prepare project technical scopes, implementation plans, schedules, equipment requirements and resource allocations.
- Coordinate with clients, production teams, engineers, suppliers, logistics providers and subcontractors.
- Ensure technical deliverables are completed in accordance with agreed project requirements, timelines and budgets.
- Identify project risks, technical dependencies and potential delivery delays.
E. Client, Supplier and Stakeholder Management
- Act as the Company's senior technical representative when dealing with clients, production partners and technology suppliers.
- Participate in technical discussions, project planning meetings and system design reviews.
- Ensure client technical requirements are clearly understood and communicated to the engineering team.
- Manage technical escalations and coordinate the timely resolution of client concerns.
Required Qualifications and Experience
Education
A degree or diploma in Broadcast Engineering, Electronics, Telecommunications, Information Technology, Computer Engineering or a related technical discipline.
Professional Experience (Minimum 8 Years)
- Experience in managing technical projects, engineering teams and broadcast operations.
- Strong understanding of traditional broadcast and modern IP-based production workflows.
- Experience with live production systems, remote production, streaming and technical infrastructure.
Key Competencies
- Strong technical knowledge combined with practical, hands-on engineering capabilities.
- Ability to manage multiple projects and priorities simultaneously.
- Leadership skills suited to a small and growing organisation.
- Willingness to personally undertake operational and engineering tasks when required.
- Strong planning, organisational and problem-solving skills.
- Commercial awareness and cost-conscious decision-making.
- Effective communication with technical and non-technical stakeholders.
- Ability to work under pressure during live broadcasts and critical technical incidents.
- Accountability, initiative and a solution-oriented approach.
- Willingness to travel and support projects outside normal office hours when reasonably required.
Reporting and Management Communication
The CTO shall report directly to the Chief Executive Officer (CEO) or Managing Director (MD).
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