Software Support Engineer (Day 2)
5500 - 7000 SGDTemporary
Tescom-APAC
Key Responsibilities:
- Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
- Identify, analyze, and resolve coding bugs in a timely manner.
- Review and update app configurations to ensure optimal performance and compatibility.
- Assist in resolving integration issues with other systems and platforms.
- Provide technical support to customers and address their concerns effectively.
- Maintain detailed documentation of issues, solutions, and best practices.
- Work closely with development, QA, and support teams to ensure seamless software operation.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 2-5 years of relevant professional working experience.
- Proven experience in software development and bug fixing.
- Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
- Familiarity with software configuration management and performance monitoring tools.
- Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
- Available for 24/7 standby and open to working overtime or in shift roles as needed.
Vacancy posted 9 days ago
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