POS/ Appeal Underwriter

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on.

About the Role

In this role, you will perform underwriting assessment for POS requests such as increase in sum assured, inclusion of riders and non-disclosure cases. You will also be handling underwriting appeals.

Responsibilities:

• Underwrite POS requests and communicate decision to intermediaries within agreed TAT with competitive underwriting decision and minimal requirement(s) calling. This will include negotiating with reinsurers for terms favorable to placing the business.

• Ensure cases are underwritten within the agreed TAT.

• Resolving enquiries and issues with channel management is also part of the responsibility of this role.

• Actively handling appeals on substandard and postpone/ decline cases by directly communicating with the agents or BDM on the rationale and any other option that can be explored.

• Review and identify area of process improvement or operational efficiency within the area of work.

• Work on ad hoc projects (eg review underwriting guidelines/ requirements)

• Any other duties as assigned by the supervisor

Requirements:

• Tertiary qualification, preferably in Science, Biology, Nursing, Actuarial Science, Mathematics, Business Studies.
• Minimum 5 to 7 years working experience in individual life and health insurance underwriting.
• Good interpersonal and communications skills
• Analytical and self-motivated.
• Able to work independently and under pressure.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.