Manager/Senior Manager, Lead Fulfilment & Digital Marketing (WOD)
5900 - 9440 SGDTemporary
Skills and Workforce Development Agency
We are looking for a versatile individual to lead SWDA's lead fulfilment ecosystem, ensuring customers can seamlessly book and access our services while driving digital marketing campaigns that generate quality leads. This role combines system ownership, process optimisation and performance marketing to improve customer conversion across SWDA's touchpoints.
Key Responsibilities:
Lead Fulfilment & Booking System Management
- Own the end-to-end appointment booking and lead fulfilment system, ensuring reliable operations, optimal customer journeys and high system availability across all service touchpoints.
- Develop and implement booking workflows, eligibility rules and fulfilment processes that support business and operational requirements.
- Gather business requirements and translate operational needs into functional specifications for the IT vendor, including enhancements for new services such as Skills Advisory and Polaris.
- Identify opportunities to streamline workflows and improve operational efficiency through system enhancements and process redesign.
- Manage the delivery of new system features and integrations, coordinating with IT vendors and business stakeholders, including User Acceptance Testing (UAT) and implementation.
- Support the transition of manual processes into digital workflows into the booking system, working closely with stakeholders to ensure smooth implementation and user adoption.
- Develop dashboards and reports to monitor booking volumes, fulfilment performance, customer conversion and operational metrics.
Digital Marketing
- Plan and execute performance marketing campaigns across digital channels, including SEM and paid display, to generate quality leads.
- Monitor campaign performance using Google Analytics 4 (GA4) to analyse campaign conversions and efficiencies, optimising spends and targeting based on performance data.
- Produce simple digital creatives and marketing assets using Canva to support owned channel marketing efforts.
- Manage campaign schedules, budgets, and stakeholder coordination to ensure timely and effective campaign delivery.
Requirements:
- At least 3–5 years' experience managing or leading a customer-facing booking, fulfilment or workflow system, with end-to-end ownership from requirements gathering and solution design through implementation, testing and operational support.
- Proven experience translating business and operational requirements into functional specifications and working closely with IT vendors and stakeholders to deliver system enhancements and process improvements.
- At least 3–5 years' experience in performance marketing, with hands-on experience planning, executing and optimising SEM and paid display campaigns to drive lead generation and conversions.
- Strong analytical skills, with proficiency in GA4 and the ability to interpret campaign and customer journey data to optimise performance and inform business decisions.
- Experience managing multiple projects and stakeholders concurrently, with strong planning, coordination and communication skills.
- Comfortable using Canva or similar design tools to develop simple digital creatives and marketing collateral.
- Familiarity with CRM, booking or marketing automation platforms will be an advantage
Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Manager/Senior Manager, Lead Fulfilment & Digital Marketing (WOD) in Singapore vacancy
5900 - 9440 SGD
...individual who thrives at the intersection of digital marketing strategy and operational excellence,... ...services, while ensuring that every lead generated is translated into meaningful... ...running performance marketing campaigns and managing external vendor partnerships. You will...3400 - 6000 SGD
...and operationally driven individual to support an in-house lead fulfilment function for SWDA's career matching and career guidance services... ...processes, monitor operational performance, and leverage digital marketing campaigns to generate and channel quality leads to SWDA's workforce...- ...Hire Digital is seeking a Digital Marketing Lead with experience across B2B marketing, conferences, awards, webinars, or financial media environments. Candidates... ...multi-channel digital marketing campaigns targeting senior audiences in banking, fintech, and financial services...
7000 - 10000 SGD
...unifies payments, cash and liquidity management, FX risk management, and... ...intelligence. Finmo is backed by leading fintech investors. Our... ...treasurers, and finance leaders in mid-market companies across the globe. We are hiring a Digital Marketing Manager to own the performance...1000 - 1500 SGD
...About the Role We’re looking for a Digital Marketing & Lead Generation Specialist to join the Savvy Advisory team. You’ll be working closely... ..., we’d love to have you with us! What You'll Be Doing Manage and optimise Meta (Facebook & Instagram) Ads Manage and...5500 - 8600 SGD
...Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality...5000 - 6000 SGD
...are looking for a creative and results-driven Digital Marketing Executive to strengthen our online presence, generate quality leads, and drive business growth through innovative... ..., TikTok and other digital platforms. • Manage paid advertising campaigns and optimize ROI....3500 - 4800 SGD
...We are looking for a dynamic and hands-on Marketing Manager with ACLP certification and adult training experience to lead our marketing initiatives and support the development... ...increase course enrolments Plan and manage digital marketing campaigns across WhatsApp, email and...7000 - 8000 SGD
...Job Summary We are seeking a results-driven and creative Digital Marketing Manager to lead and execute digital marketing initiatives that enhance brand awareness, drive online traffic, generate leads, and increase sales across multiple digital platforms. Responsibilities...3200 - 4500 SGD
...15 stores in Singapore and Malaysia. We lead the market in buying and selling secondhand goods,... ...Job Summary We are seeking a hands-on, digitally-savvy Digital Marketing Executive who... ...and campaigns Ability to multitask and manage multiple digital projects simultaneously...4500 - 5500 SGD
...Lead, coach, and develop a team of SEO specialists to achieve defined performance targets and maintain delivery standards. Design and... ...actionable optimisation roadmaps and backlink strategies. Manage client engagement activities, including presentations, reporting,...- ...solutions that help businesses achieve their ambitions faster. Digital Marketing Lead, APAC We are looking for an experienced and data-driven... ...and modern AI/LLM discovery engines. Web & Localization Management: Lead regional web strategy—including local landing page...
6500 - 7000 SGD
...Job Description Industry/ Organization Type: Manufacturing Position Title: Senior Digital Marketing Executive/Digital Marketing Assistant Manager Working Location: Beach Rd (Near Bugis) Working Hours: 5 days, Monday to Friday (9am-5.45pm) Salary Package: Basic...9500 - 10000 SGD
...Responsibilities Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising... ...experience in digital marketing Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or...3600 - 4200 SGD
...their best. Backed by over 20 years of hands-on digital expertise from OOm, one of Singapore's leading performance marketing agencies, we bring real-world experience into... ...work with everyone from fresh career starters to senior leaders at companies like Singtel, SMRT, and...4500 - 5800 SGD
...talents to join and grow with us in a vibrant, expanding environment. Job Summary Join SRI PTE. LTD. as a Digital Marketing & Communications Manager to lead marketing initiatives, drive brand awareness, and manage digital platforms in a dynamic real estate setting....5000 - 9000 SGD
...About the Role We are looking for a Digital Marketing Manager to drive the performance and effectiveness of our regional paid media initiatives. This is a high-impact individual contributor role that combines deep performance marketing expertise with strong stakeholder...- ...Digital Marketing Manager – Nanyang Institute of Management Salary Range: SGD 4000 - 5000 About NIM: Established in 2001, Nanyang Institute... ...trends, competitor activities, and industry developments. Lead Generation & Student Recruitment - Generate quality leads and...
6000 - 10000 SGD
...Job Overview We are seeking a results-driven Digital Media Marketing Manager to oversee our end-to-end digital marketing strategy and cross-channel campaign execution. In this role, you will lead brand building, user growth and conversion optimization across all digital...3400 - 4900 SGD
...As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team: ~ Provide operational and administrative support such as, pre-event planning, event day execution...3400 - 4900 SGD
...Distribution (CHD) team drives content strategy, audience growth and digital engagement across CareersCompass by MyCareersFuture ( and... ...· Basic understanding of Google Analytics, SEOtools or digital marketing concepts. · Experience supporting multimedia or social-first content...4000 - 5000 SGD
...sales milestone and believe that great marketing should always drive real commercial... ...a dynamic and commercially savvy Digital Marketing & Branding Lead to take the wheel on marketing and brand... ...Brand Strategy & Management Be the guardian of each brand's identity...11000 - 11600 SGD
...The Opportunity We are partnering with a leading multinational consumer brand to appoint a Digital Marketing Manager, APAC . Reporting to the Head of Marketing, APAC , this regional role will lead digital commerce growth across Asia Pacific by driving full-funnel...3200 - 3800 SGD
...Eysy Digital is a Singapore-based digital marketing consultancy. We help good brands grow by making their digital marketing clearer, easier to manage, and more effective. We partner with clients to turn digital... ...marketing strategies. You will lead meetings with clear insights,...6000 - 8000 SGD
...Digital Marketing Account Manager Working Days: Monday - Friday Working Timing: 930am - 630pm Working Location: Maxwell Starting Salary: $4... ...optimisation and A/B testing . Prior experience in e-commerce or lead generation campaigns . Cheong Yeat Long | R25145358...4500 - 5100 SGD
...About the Role We are looking for a Digital Marketing Executive / Senior Digital Marketing Executive to manage and oversee social media and website content for Heartland Enterprise Centre Singapore (HECS) and HeyHeartlands brand. The role focuses on managing digital marketing...3500 - 4000 SGD
...Job Summary As the E-commerce, Content and Digital Marketing Senior Executive, you will manage digital growth for Wow Learning (Wow Education International), a Singapore enrichment education provider for children aged 4 to 12 specialising in robotics, coding and AI...7500 - 10000 SGD
...Role Overview The Digital Marketing Manager will be responsible for developing and executing integrated marketing plans that support the company’s brand positioning, business objectives, and growth priorities. The role will manage multiple marketing initiatives across digital...8500 - 13000 SGD
...KEY RESPONSIBILITIES The Senior Marketing Manager, Asia serves as the strategic marketing lead for Singapore and Hong Kong, partnering closely with the Global Marketing Team in Miami to localize and optimize global campaigns, brand initiatives, and go-to-market strategies...5000 - 7500 SGD
...Digital Marketing Manager, APAC Location: Singapore, Raffles Place (Asia Pacific Regional Headquarters) Reporting to: Head of Marketing & Strategy... ...is seeking an experienced Digital Marketing Manager, APAC to lead and strengthen regional digital marketing initiatives across...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager/Senior Manager, Lead Fulfilment & Digital Marketing (WOD). Be the first to apply!
