Customer Service Administrator (Order Processing / Logistics / East / 5 Days)
2800 - 3200 SGDFull-time
EA RECRUITMENT PTE. LTD.
• Working location at Taiseng- near to MRT
• Working hours: 8:30am – 5:45pm(Monday - Friday)
• AWS + Variable Bonus
• Excellent Welfare &Benefits
• Well Established 3rdLogistics Company
Job Scope
- Regional Operations Coordination: Oversee daily order collections and deliveries across APJ country teams
- Maintain Daily TAT reports and proactively identify shipment delays.
- Follow up with country teams on outstanding collections and deliveries.
- Communicate shipment updates and service disruptions to client in a timely manner.
- Verify PODs, collection details, and supporting photos for discrepancies.
- Raise discrepancies to country teams and ensure corrections are made.
- Maintain organised and audit-ready records.
- Respond to (Request for Quotation) RFQ queries within agreed SLA.
- Coordinate with country teams to prepare costings.
- Independently prepare Australia quotations for non-regional and standard requests.
- Verify monthly billing reports and update Local Service Provider (LSP) cost records.
- Conduct detailed invoice verification, especially for Australia accounts.
- Respond to operational queries (order status, delivery details, escalations).
- Report data discrepancies to IT and follow through until rectified.
- Ensure accuracy of operational data (POD dates, asset quantity, etc.).
Requirement
- Diploma / Degree in Business Administration, Supply Chain Management or other relevant discipline
- 1 – 3 years of relevant work experience in Supply Chain / Logistics field
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
KHOOSOT MEI (R21102604)
EA Recruitment Pte Ltd
EA License No: 21C0492
Vacancy posted 7 days ago
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