Logistics Coordinator
Full-time
Confidential
- Reports to Team Lead Site Services or above
- Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
- Responsible for the tracking and follow up of all 3PL sample shipments and shipments
- Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.
- Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operations
- Supports the site services logistics coordinators
- Coordinate the review and action required on custom reports
- Request
- Review
- Action/Follow Up
- Supports in the investigation and solving of Quality Events
- Delayed or missing shipments
- All courier events and failures
Requirements
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
Vacancy posted 11 days ago
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