General Manager- Operations

Core Accountabilities / Responsibilities

1. Operations & Project Delivery

• Provide executive oversight of all operational activities from project handover to final delivery.

• Ensure consistent execution of project governance, planning, scheduling, and reporting.

• Drive on-time, right-first-time delivery across all projects.

• Resolve cross-functional bottlenecks impacting cost, schedule, or quality.

• Ensure operational readiness for mobilisations, dry docks, and site works.

2. Supply Chain & Procurement (SCM)

• Oversee procurement strategy for materials, subcontractors, and logistics.

• Ensure supply chain resilience, cost control, and timely availability of materials.

• Approve key vendor selections and contract negotiations.

• Monitor inventory control, material traceability, and wastage reduction.

• Align SCM planning closely with production schedules and project timelines.

3. Production & Fabrication

• Oversee workshop / production operations to ensure efficiency, safety, and quality.

• Drive productivity, capacity planning, and continuous improvement initiatives.

• Ensure production outputs meet engineering drawings, specifications, and class requirements.

• Monitor fabrication KPIs, manpower utilisation, and rework rates.

• Champion lean manufacturing and operational excellence practices.

4. Engineering Design Office (EDO)

• Provide strategic oversight of the Engineering Design Office.

• Ensure engineering deliverables are accurate, buildable, and aligned with production and site requirements.

• Drive timely issuance of drawings, MTOs, and revisions.

• Ensure effective design change management and coordination with Operations and SCM.

• Support digitalisation and automation initiatives (e.g. MTO tools, CAD standards).

5. Financial & Commercial Control

• Own operational cost control and margin protection across projects.

• Review project budgets, forecasts, and cost-to-complete.

• Support variation claims, change orders, and commercial risk mitigation.

• Ensure alignment between operational decisions and financial objectives.

6. Governance, Safety & Compliance

• Ensure full compliance with ISO, class, client, and statutory requirements.

• Champion a strong safety culture across operations, production, and sites.

• Ensure operational discipline through SOPs, work instructions, and audits.

• Act as a key contributor during external audits and client inspections.

7. Leadership & People Development

• Build and lead a high-performing, accountable operations leadership team.

• Set clear performance expectations and operational KPIs.

• Develop succession plans and capability within Operations, SCM, Production, and EDO.

• Foster cross-department collaboration and execution discipline.

Requirements & Qualifications

• Degree in Engineering, Naval Architecture, Industrial Engineering, or related field.

• Strong background in marine interiors, shipyard, offshore, or project-based fabrication

• Minimum 15-20 years of operations leadership experience.

• Proven experience in marine interiors, shipyard, offshore, or project-based fabrication environments.

• Demonstrated leadership across Operations, Production, SCM, and Engineering.

• Strong background in managing complex, fast-track projects with multiple stakeholders.

Skills & Competencies:

• Strong operational and commercial acumen

• Decisive, structured, and execution-focused leadership

• Excellent cross-functional coordination skills

• High accountability and governance mindset

• Ability to scale operations and drive continuous improvement