Warehouse Operations Executive

Warehouse Operations Executive

Job Purpose

The Warehouse Operations Senior Executive / Executive is responsible for the daily operations of the warehouse. He/ She shall plan and implement complex warehouse processes, operations and technology. He/She is also responsible for developing plans to monitor and optimise storage utilisation levels, implementing quality programmes and using data analytics to review efficiency of the warehouse storage and layout plans. Analytical and logical, he is required to explore solutions and analyse the feasibility of plans. He is also expected to coordinate closely with internal and external stakeholders to implement processes and technology, and to assist in the management of the warehouse operations department. The Warehouse Operations Senior Executive / Executive is expected to oversee operations of all SMRT Warehouses. He/ She may also be tagged to man at one of the depots.

Responsibilities

1. Perform Warehousing Tasks

a. Develop warehouse planning methods, warehouse storage and layout plans

b. Develop warehouse storage, layout and material handling equipment (MHE) plans

c. Manage re-location of warehouses

d. Plan the information flow for end-to-end warehouse processes from order initiation to receiving, handling, distribution and storage

e. Develop warehousing standards for quality management systems

f. Develop measures using quality management knowledge to enhance quality standards

g. Develop forecast planning of resources within business activities

h. Develop resource plans within business activities

i. Develop operational improvements based on performance measures

2. Perform Business Continuous Improvement Activities

a. Formulate business process solutions to innovate current business processes

b. Analyse risks associated with different approaches of process changes

c. Define system scope and objectives aligned to business or contract requirements

d. Analyse business process improvements through workflow analysis methods to support system development throughout project lifecycle

e. Adhere to corporate social responsibility policies for logistics operations

f. Implement advanced environmental protection policies and procedures

g. Formulate environmental protection policies and procedures

3. Perform Cargo and/or Material Handling and Delivery Tasks

a. Select and deploy material handling systems

b. Manage cargo documentation process according to industry standards or sector requirements

c. Manage supply chain security operations

d. Manage time and temperature-sensitive cargo operations

e. Review cargo consolidation plans to identify savings in space, cost and efficiency

f. Develop cargo-handling schedules that consider timeline and resource factors

g. Handle dangerous goods and hazardous materials

4. Perform Safety and Health Tasks

a. Manage WSH activities to ensure department's compliance to requirements

b. Manage WSH solutioning discussions around suggestions to improve existing processes

c. Perform safety and health risk assessment

d. Address WSH risks from assessment reports to determine hazards

e. Coordinate corrective actions to address areas of non-conformance to WSH standards

f. Review WSH reports to determine impact to work processes

5. Perform Technology Application Tasks

a. Review latest technology trends for application to logistics business

b. Facilitate interactions between internal and external partners to design technology projects

c. Facilitate interactions between internal and external partners to implement technology projects

d. Review areas in logistics operations where technology can enhance processes

e. Integrate technology solutions and automations to replace inefficient processes

f. Leverage on data analytics to build insights on technology usage

Qualifications & Work Experience

At least a Diploma in Logistics, Supply Chain, Engineering, or related fields preferred; or equivalent combination of work experience. Knowledge in SAP MM and QM modules preferred

Skills

• Technical Skills

o Warehouse Inventory Control / Audit (Level 3/4)

o Warehouse Administration (Level 3/4)

o Warehouse Management System (WMS) Administration (Level 3/4)

o Warehouse Performance Measurement (Level 3/4)

o Warehouse Space Utilization (Level 3/4)

o Process Improvement and Optimization (Level 3/4)

o Customer Management (Level 3/4)

o Change Management (Level 3/4)

• Resource Management (Intermediate)
• Communication (Intermediate)
• Leadership (Intermediate)

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.