Patient Service Associate (Contact Centre / Woodlands South and MacPherson) Up to $3250
2100 - 3250 SGDTemporary
RMA Contracts
Job Responsibilities
- Handle customer enquiries via phone, email, live chat, and messaging platforms
- Provide accurate information and support for general patient-related enquiries
- Handle and follow up on customer feedback professionally
- Liaise with internal departments to support enquiry resolution and service requests
- Ensure accurate data entry into CRM systems and maintain proper records
- Follow SOPs, operational procedures, and escalation protocols (including emergency or priority cases)
- Handle emergency activation and follow established emergency communication protocols
- Participate in training, assessments, and audits as required
- Maintain service quality standards in line with organisational requirements
Details
- 5-day work week (Mon-Sun)
- Shift-based roster AM: 7:30 AM – 5:00 PM ; MID: 11:30 AM – 9:00 PM
- Salary: Up to $3250
- Annual bonus
- Work Location: Woodlands South (may be deployed to MacPherson from April 2027)
- Employment Type: Full-time contract (yearly renewable)
Requirements
- Customer service-oriented with good communication and interpersonal skills
- Proficient in Microsoft Office applications (Excel, Word, Outlook)
- Able to work in a fast-paced environment
- Able to work independently and as part of a team
- Detail-oriented with accurate data entry skills
"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA ."
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Patient Service Associate (Contact Centre / Woodlands South and MacPherson) Up to $3250 in Singapore vacancy
2500 - 3500 SGD
...Care Executive is responsible for delivering high-quality customer service primarily through voice channels (inbound and outbound calls),... ...System Operations & Multitasking Simultaneously navigate contact center telephony systems and Customer Relationship Management (CRM...2000 - 2700 SGD
...professional manner - Experience with appointment bookings and handling web-based chat or messaging platforms - Possess Higher NITEC / Diploma / Degree - At least 2 years of relevant working experience in contact centre, customer support and customer service functions...2600 - 3300 SGD
...Job position: Student Management Associate Salary range: SGD 2,600 - 3,100/month Name of Authority: Innova Primary School Contract Period: 4 January to 19 November 2027. Service periods are 4 January to 28 May and 28 June to 19 November 2027. Working hours...- ...Senior / Customer Service Associate, Group Contact Centre Job Responsibilities Deliver excellent customer service to callers by understanding caller's needs Provide timely, accurate and appropriate information and assistance to address caller's enquiries Book or...
2300 - 3000 SGD
...Reputable Healthcare Institutions Attractive Remuneration Package Accessible Working Locations As a Patient Service Associate, you will be responsible for the following duties: Welcome and assist patients, manage registration processes, schedule appointments, and...2300 - 3800 SGD
...Main responsibilities: To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. To register patients either for appointment or walk-in treatment. Upon completion of treatment, to discharge patients by dispensing medication,...25 - 45 SGD
...Job position: Youth Work Associate Salary: SGD 25–45 per hour. Name of Authority: Innova Primary School Contract Period: 4... ...Saturday mornings or weekday evenings as agreed with the school. Service not required on Sundays and gazetted public holidays....- ...RESPONSIBILITIES (A) SPECIFIC # To receive patients and visitors who present themselves at... ...updated with the use of ENDOSys (Endo Centre) # To take bookings for UBT, Colonoscopy... ...the date of procedure, # To ensure that services rendered and charges are billed and entered...
2000 - 3000 SGD
...Job Responsibilities :- Perform receptionist duties at front counter Register and triage patients on arrival to clinic Assist doctors during consultation including serving as chaperone Perform basic assessment for patient (e.g. blood pressure, visual acuity) Assist...5300 - 6500 SGD
...design and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the... ...performance culture, framework and review processes to achieve service levels and improvements against set targets. Identify and instill...1700 - 2500 SGD
...charge of the bed assignment and census update. You will ensure that patients are able to discharge promptly, as well as participate in any... ...pleasant disposition with the ability to provide good customer service Comfortable with shift work Open to deployment to other...2000 - 4000 SGD
...globe. Your Future. Delivered. Role Opportunity: Customer Contact Centre Advisor As a Customer Contact Centre Advisor , you will... ...first point of contact for customers, helping them navigate our services, resolving enquiries, and ensuring their shipments move...3200 - 3500 SGD
...team-based care across all stages of a patient’s health journey. Serving a diverse community... ...At least 1 year experience as Patient Service Associate, experience in any clinic/hospital... .... Only shortlisted applicants will be contacted. By submitting your personal data and...2760 - 3200 SGD
...Working closely with volunteers and stakeholders, you will support the delivery of excellent patient and visitor experiences through the coordination of concierge volunteer services and operational support initiatives. Key Responsibilities: Lead and manage concierge volunteers...2000 - 3600 SGD
...contributions,and grow together with the business. Job Summary Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering exceptional customer service and insurance support to our clients. You will assist clients with their insurance...- ...professionally Requirements Good communication and customer service skills Organised and detail-oriented Comfortable handling... ...conversion Gain experience in healthcare administration and patient services Apply now: Email: ****@*****.***...
2200 - 3000 SGD
...Working hours: 3 shift hours Job Description: Assisting patients with registration Scheduling of appointments Collection of payments Conducting financial counselling Requirements: Keen in healthcare Min A level Comfortable with assisting patients...2600 - 3300 SGD
• Manage the performance and service quality of the CSO. • Ensure that all CSO under TL’s supervision is well trained and ensure that... ...or above • At least 2 years of relevant supervisory experience in contact centre, customer support and customer service functions...2500 - 3000 SGD
.... What you'll do • Check patients in and out, and be the person... ...mentors • Trainee to Business Associate: 3 to 6 months • Higher pay... ...or degree in any subject • Service experience of any kind — retail, F&B,hotel, beauty, call centre • Clear communication, written...2170 - 2800 SGD
...than 60 clinical disciplines. Overview As a Senior / Patient Service Associate, you play an important role in supporting the smooth day-to-... ...information and records accurately in hospital systems. Contact patients prior to scheduled procedures to confirm admission...3000 - 4000 SGD
...Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative... ...transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by...2500 - 4000 SGD
...About Us Woodlands Hospital is a next-generation healthcare system designed to meet... ...innovative care models, we deliver person-centred, connected and seamless care that... ...Department is often the first point of contact for patients and families seeking urgent medical care...2500 - 3300 SGD
...Job Description: Primary Responsibilities Schedule patient appointments / reminder calls Maintain patient records as per PDPA... ...cash deposits Identify patients insurance coverage Customer service / support triage for patients Main clinic inventory / checking...2500 SGD
...Key Responsibilities • Register patients • Schedule appointments • Collect payments • Assist self-service kiosks • Customer service support • Administrative duties Requirements • Min O Level All qualified applicants, please click “ APPLY NOW” Or you...2400 - 4030 SGD
...Overview As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for... .... If the role sounds interesting to you, please contact ‘****@*****.***’ to understand more on the role...- [Job ID: 10161] Responsibilities Ensure clinic operational readiness and compliance with established service standards. Support patients throughout their healthcare journey, including registration, appointment scheduling, discharge processing, cashiering, and general enquiries...
2800 - 3400 SGD
...Lead the patient experience at an established dental group. You set the standard at the front desk, guide the team, and keep daily operations... .... What you'll do • Hold the standard of front-line patient service • Guide and train front-desk team members; allocate duties and...12 SGD
...to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through: • Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients. •...2400 - 2700 SGD
...necessary. Deliver a positive customer experience while meeting service standards. Perform general administrative and customer support... ...NITEC, Diploma, or equivalent. Prior customer service or call centre experience is an advantage. Good verbal and written...2000 - 3000 SGD
...Looking for healthcare customer service opportunity? Join a professional healthcare team and gain hands-on experience in patient service and administration! Your Role Register and assist patients Manage appointments and referrals Handle payments and patient enquiries...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Associate (Contact Centre / Woodlands South and MacPherson) Up to $3250. Be the first to apply!
