I41 - Project Manager - Enterprise Content Management (ECM)

Overview

We are seeking a strong, analytical self-starter candidate to fill the role of a Project Manager to lead the end-to-end delivery of an Enterprise Content Management (ECM) project. This includes planning, coordination, execution, and successful rollout of ECM solutions to support business needs. The PM will work closely with business stakeholders, IT teams, vendor, and end users to ensure the project is delivered on time, within scope, and to quality standards.

Key Responsibilities

• Manage the full project lifecycle for the ECM implementation, including project initiation, planning, execution, testing, deployment, and post-go-live stabilisation.
• Develop and maintain detailed project plans, schedules, and timelines, ensuring accurate resource allocation.
• Engage business units to gather, validate, and prioritise requirements, ensuring alignment with overall project objectives.
• Collaborate closely with IT teams and vendor on solution design, system configuration, integrations, and data migration activities, ensuring the technical design meets business and compliance requirements.
• Oversee all data migration efforts, including planning, mapping, validation, and reconciliation, to ensure accuracy and completeness of migrated content.
• Oversee User Acceptance Testing (UAT), including test planning, execution support, issue tracking, and closure.
• Drive user readiness activities, such as training sessions, communications, onboarding materials, and ensuring smooth adoption during go‑live.
• Monitor project progress and performance, proactively managing risks, issues, dependencies, and changes to ensure timely and quality delivery.
• Manage vendor performance and deliverables, ensuring contractual obligations, SLAs, and technical/business specifications are met.
• Provide regular, structured progress updates to project sponsors, leadership, and key stakeholders through reports, dashboards, and review meetings.
• Ensure ECM solution compliance with organisational governance, security policies, data protection requirements, and regulatory standards.

Requirements

• Degree holder in Information Technology, Information Systems, Computer Science or equivalent.
• 5+ years of experience in IT or digital transformation projects ECM/DMS experience preferred.
• A proven track record of successfully leading and delivering at least 3 major projects end-to-end.
• Strong stakeholder management and communication skills, with the ability to influence, facilitate decisions, and manage expectations across business and IT teams.
• Proven vendor management experience, including contract oversight, SLA monitoring, and coordination of technical deliverables.
• Excellent project management, budget management, and risk management capabilities, with a structured and disciplined approach to execution.
• Analytical, structured, and solution‑oriented mindset, capable of diagnosing issues, proposing practical solutions, and driving resolution.
• Certification on Project Management will be advantageous. E.g. PMP