Operations & Customer Service Support
2800 - 3200 SGDFull-time
AOX Pte Ltd
Job Summary
We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Responsibilities
- Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
- Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
- Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
- Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
- Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
- Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
- Assist cross-functional teams with general administrative duties to support smooth operational workflows
Requirements
Experience with Zetta Platform is preferred.
Proficiency in MS Office and Google Drive.
Strong multitasking skills, attention to detail, and professional communication manner.
Working Hours
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM
2 Saturdays off per month (after 3-month probation)
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Operations & Customer Service Support in Singapore vacancy
2200 - 2500 SGD
...professional and affordable aftersales services and appliances. In 2020, co-founder... ...years. Job Summary You will handle customer interactions through calls, emails,... ...personnel, complete data entry for jobs, and support team operations in a friendly, balanced work...2600 - 3300 SGD
...Job Summary This role support airfreight/oceanfreight enquiries... ...shipments. Timely updates to customers and partners on shipment status... ...Coordinate shipments with operation teams to meet delivery schedules... ...deliver excellent customer service. Perform other official duties...3000 - 3500 SGD
...Job Summary Join our growing team as a Sales Support & Customer Service Executive, providing administrative and sales support, preparing quotations... ...and sales support to the sales team to facilitate smooth operations Prepare accurate quotations and related documentation to...2600 - 2800 SGD
...$2,800 Role Summary Provide administrative and customer support across company’s services (Power, Solar, and EV), focusing on enquiry handling, lead... ...is complete Coordinate with internal teams (BD, Operations, O&M, LEW, vendors) Support EVC administrative tasks...2400 - 2700 SGD
...As a Customer Service & Operations Assistant, you will play an integral role in supporting customer service operations, managing eGazette advertisement processing, coordinating invoicing and payment follow-ups, and providing administrative support to ensure efficient day-to...3500 - 5500 SGD
...Role Summary The Operations & Customer Service Engineer provides first-line operational and technical support for customers. This role is responsible for handling customer requests, coordinating internal workflows, tracking issue resolution progress, and ensuring timely...2500 - 3000 SGD
...Organization Type: Retail Advertising Service Provider Position Title: Customer Service Executive Working... ...and installation arrangements. Support additional assignments and ad-hoc tasks... ...required to facilitate smooth business operations. APPLY NOW!!! ~ Minimum GCE “N”...2500 - 3200 SGD
...Aviation Are you passionate about customer service and thrive in a fast-paced, dynamic environment... ...visitors at our world-class Fixed Base Operation (FBO). In this role, you will play... ...activities, and other operational support functions. Assist flight crews and passengers...3000 - 4000 SGD
...Changi Airport, Singapore Responsibilities: · Lead and support the passenger service team · Assist passengers during check-in, arrival, and departure · Ensure smooth airport operations and excellent customer service · Handle passenger enquiries and resolve issues...3000 - 4500 SGD
...About the Role We are seeking a hands-on Assistant Operations Manager to support daily operations at our commercial laundry facility servicing hotel linen, staff uniforms, and hotel guest laundry. This role requires strong attention to detail, a service-oriented mindset...3000 - 4000 SGD
...Job Description Industry/ Organization Type: Design & Manufacture of Material Handling Systems Position Title: Customer Service / Sales Support Executive Working Location: Gul Circle (Transportation provided) Working Hours: 5 days (Monday – Friday, 8:30 AM – 5:3...2400 - 2900 SGD
...Customer Service Executive (Sales Support) Salary: $2,400 - $2,900 Working Days: Monday - Friday Working Hours: 8.30am to 5.30pm Location: West (Toh Guan) Responsibilities: Sales Support & Administrative Functions Prepare quotations, follow up on customer...2700 - 2900 SGD
...pm) Job Responsibilities: Sales Support & Administrative functions: Preparation... ...Security Design on floor plan based on customer requirement (when required) Circulate maintenance... ...and gather feedback To prepare service agreement for system commissioning...3000 - 3500 SGD
...Position: Customer Service Executive – Catering Operations Location: Bedok Working hours: Monday to Friday (9am - 6pm) & 1 Saturday per month Salary (commensurate with experience): Up to $3,500 Monthly Basic Salary + Performance Bonus + Staff Benefits Duration:...2000 - 2900 SGD
...Job Description Industry/ Organization Type: Retail Advertising Service Provider Position Title: Customer Service Executive (Sales Support) Working Location: Central – Potong Pasir Working Hours: 5 days / Mon-Fri: 9am-6pm Salary Package: Up to SGD 2900 + Performance...2800 - 3200 SGD
...About the role Cargohub Groupage Services Pte Ltd is seeking a Customer Service Officer (Freight Forwarding... ...seamless freight forwarding operations. You will be the primary point of contact... ...weight, and cargo specifications Supporting the coordination of pick-up and...2100 - 2600 SGD
...Dancepointe Academy. Grow with us & you can look forward to opportunities to learn, develop & excel. Reponsibilities: Customer service to parents & general enquiries Administration of teachers & students Collection of school fees Class schedule coordination...2300 - 2500 SGD
...to 5.30pm) Job Responsibilities: To process all AMS customer’s requests & handle customer inquiries on AMS matter To... ...relevant Possess minimum 1 year of experience in technical support or customer service Candidates are encouraged to apply this position via...2800 - 3100 SGD
...records and transactions Maintain good relationship with Customer & Colleagues Up Keep Department KPI and take on additional... ...task when assign Coordination with Warehouse Team for daily Operations Support other Functions within department and Peers when needed Ad...2700 - 4000 SGD
...deliver physical gold, silver, and platinum to customers worldwide – from first-time buyers to institutional investors. We operate a full-service showroom in Singapore, a comprehensive e-... ...someone who understands that customer support isn’t about closing tickets – it’s about making...3000 - 3500 SGD
...Job Summary You will manage customer service functions by coordinating order entries, shipment... ..., and logistics teams to ensure smooth operations and customer satisfaction.... ...Collaborate with the Sales team to support order processing and customer needs...2200 - 2500 SGD
...Administrative Support ~ Manage general office administration, including filing, document... ...accurate data entry and maintenance of customer and company databases. ~ Generate periodic... ...customer needs and provide updates on service status. ~ Maintain accurate records of...3200 - 5000 SGD
...Provide professional and responsive customer support through live chat, email, and other online... ...feedback, assist in resolving product and service-related issues, collaborate with... ...support. Work closely with Product, Operations, Marketing, Technical Support, and other...7000 - 8800 SGD
...Role Review The Operations & Customer Service Manager will lead end-to-end marketplace operations and customer service across Ralph Lauren’s SEA... ...accurately and on time. Store Setup & Platform Development: Support new store launches, platform enhancements, operational...3000 - 3800 SGD
...Organization Type: Freight Forwarding Position Title: Customer Service & Sales Support Executive Working Location: Paya Lebar Working... ...quotations as needed. Support the General Manager and Operations in overseeing customer service and sales assistance. APPLY...3000 - 4500 SGD
...are committed to delivering a fair, timely, and customer-centric complaint resolution experience. The Service Quality Team plays a vital role in managing customer... ...position will provide administrative and operational support to the Complaint Handling Team, ensuring the timely...2200 - 2600 SGD
...No experience required - Fresh Grad welcome to apply Become a Junior Customer Service and Office support at RTA Ship Services Pte Ltd, a leading provider of shipping services. In this full-time position based in the Tuas, you will play a crucial role in supporting sales...3500 - 4500 SGD
...Carry out regular maintenance and follow up on work orders Relevant experience in servicing of laser is an advantage Team Player Willing to travel island-wide for services support Oversea travelling is required Install, troubleshoot, repair & service of laser...2000 - 3000 SGD
...Job Description & Requirements Customer Service & Operations Executive (Artisan French Bakery & Café) About the Role You will be part of... ...oriented individuals who take pride in serving customers and supporting daily operations in a professional bakery & café setting....2800 - 3500 SGD
...Job Description Industry/ Organization Type: Manufacturing/ Firefighting Equipment Position Title: Customer Service/ Sales Support Coordinator (Spare Parts) Working Location: Tuas (Walk distance from MRT) Working Hours: 5 Days, Monday – Friday (9am – 6.15pm) Salary...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations & Customer Service Support. Be the first to apply!
