Network Operations Engineer - Consultancy

Are you looking for a new opportunity?

Join a leading global IT solutions provider trusted by some of the world’s most recognized and innovative organizations. Founded over 2 decades ago, the business has expanded across multiple countries with a team of more than 2,000 IT professionals. Focused on helping clients improve decision-making, drive operational efficiency, and gain a competitive edge, the organization combines world-class talent, clear vision, and innovative technology to deliver impactful solutions.

This opportunity is ideal for a Network Operations Engineer looking to deepen their experience across both packet and optical networks within a structured, non-shift environment. The role involves monitoring, troubleshooting, and maintaining network performance, resolving incidents, and ensuring the availability of reliable, high-capacity connectivity across the infrastructure.

Ready to make a move? Get in touch and apply today!

Responsibilities:

• Monitor and support network infrastructure across IP (L1–L3) and Optical (DWDM) domains

• Troubleshoot faults across routing, switching, and optical transport layers

• Act as the primary point of contact for network incidents and service issues

• Perform structured fault isolation across physical and logical network layers

• Manage incidents in line with SLAs, ensuring timely resolution and communication

• Escalate issues to engineering and vendor teams where required

• Support provisioning activities, including circuit turn-up, testing, and validation

• Maintain accurate documentation across incidents, changes, and configurations

• Contribute to continuous improvement across monitoring, tooling, and processes

Required Skills/Qualifications:

• Experience within a Network Operations Centre or large-scale network environment

• Strong foundation in IP networking (TCP/IP, routing, switching, VLANs)

• Hands-on experience with vendors such as Cisco or Juniper

• Exposure to optical networking concepts (DWDM, transport networks, or fibre infrastructure)

• Experience using monitoring and ticketing systems in an operations environment

• Ability to troubleshoot across multiple layers of the network stack

• Strong communication and documentation skills

Desirable Skills:

• Certifications such as CCNA, JNCIA, or equivalent

• Experience within telecom, ISP, or service provider environments

• Exposure to optical vendors (e.g. Ciena, Nokia, Huawei)

• Understanding of circuit provisioning, cross-connects, or backbone connectivity

• Exposure to automation or scripting (Python, Bash, etc.)

Salary:

• Competitive salary based on experience and qualifications