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Junior Business Analyst

3500 - 4500 SGD
Full-time

MKI IT SOLUTIONS (ASIA PACIFIC) PTE. LTD.

[Expected Job Scope]

  • Provide IT operation support mainly for ETRM (Energy Trading and Risk Management) system, as well as other business applications.
  • Collaborate with business users, ETRM vendors, Azure infrastructure engineers and other stakeholders to ensure the operation of supported systems.
  • Work closely with internal IT teams and external partners to support projects, system enhancements, and operational initiatives.
  • Prepare and maintain periodic and ad-hoc reports, including monthly service reports, security log reviews, incident reports, and operational documentation.
  • Participate in IT audits and support audit-related activities, including evidence collection and compliance reviews.
  • Perform Azure SQL Database administration, maintenance, monitoring, and troubleshooting.
  • Coordinate with management, end users, and IT vendors to investigate and resolve technical issues in a timely manner.
  • Support continuous improvement initiatives by identifying opportunities to enhance system performance, reliability, and operational processes.
  • Support project team by coordinating user acceptance testing (UAT) with users and report on issues identified during UAT.

[Necessary IT Skill and Experience]

  • Diploma or Master/Bachelor’s degree from an accredited polytechnic, university or college in Computer Science, Engineering, Information Technology or equivalent.
  • Knowledge of Microsoft Azure and SQL databases is preferred.
  • Familiarity with Microsoft 365 technologies such as SharePoint, Power BI, and Power Automate will be an advantage.
  • Strong analytical and problem-solving skills with attention to detail.
  • Good communication and stakeholder management skills.
  • Responsible, proactive, and able to work independently as well as in a team environment.
  • Willingness to learn new technologies and business processes.
  • No experience is required.

[What We Offer]

  • Hybrid working environment.
  • Opportunity to gain hands-on experience in energy trading systems, cloud technologies, and enterprise applications.
  • Exposure to regional and international stakeholders, vendors, and project teams.
  • Career development and learning opportunities in a dynamic IT environment.
Vacancy posted 12 days ago
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