Senior Project Manager
7000 - 14000 SGDFull-time
USER EXPERIENCE RESEARCHERS PTE. LTD.
Key Responsibilities
- Programme & Project Management: Plan, manage, and monitor project activities, timelines, and budgets to ensure timely and quality delivery of milestones across assigned workstreams.
- Stakeholder Coordination: Collaborate closely with internal teams, appointed vendors, and relevant government technology stakeholders to align on requirements, resolve issues, and drive project outcomes.
- Risk & Issue Management: Proactively identify, assess, and escalate risks and issues, and implement mitigation measures to keep projects on track.
- Governance & Reporting: Prepare and present regular project status updates, reports, and documentation for management and stakeholder review.
- Change Management: Manage change requests and assess their impact on scope, cost, and timeline, ensuring proper documentation and approvals.
- Quality Assurance: Review deliverables to ensure they meet defined acceptance criteria and are aligned to programme objectives.
- BAU Project Support: Manage ongoing BAU project activities, maintaining operational continuity while supporting the records migration programme.
Requirements & Qualifications
A. Educational Qualification & Experience
- Education: Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- Experience: Minimum 7 years with relevant project management experience in complex, multi-stakeholder programmes.
B. Technical & Professional Competencies
Essential
- Proven experience managing ICT or digital projects in a structured project management capacity.
- Drives teams and stakeholders toward a common goal without necessarily having direct authority; manages competing priorities and resolves disagreements constructively.
- Analyses situations quickly, identifies root causes, and makes sound decisions under pressure; strong analytical and organizational capabilities with a structured approach to problem-solving.
- Anticipates problems before they arise and acts decisively to mitigate them.
- Stay effective in ambiguous, fast-changing environments and adjusts plans when needed, and consistently delivers on commitments across multiple workstreams.
- Builds trust, manages expectations, and keeps all parties aligned throughout the project lifecycle.
- Excellent written and verbal communication skills to engage effectively with all stakeholder levels and external parties.
Preferred (Advantageous)
- Familiarity with government ICT governance and procurement frameworks, with an understanding of public-sector statutory requirements.
- Familiarity with government records management practices or government digital platforms.
- Experience with outsourcing programme management systems and operations.
- Familiarity with AI tools and how to apply them to improve team productivity and automate routine tasks; practices responsible AI principles including data privacy, fairness, and transparency.
- Proficient in Microsoft Power Platform (e.g. Power BI) or SharePoint Online or workflow management software (e.g. JIRA / JIRA Service Management).
- Able to interpret data and translate insights into clear decisions and narratives.
- Comfortable with agile methodologies and managing iterative development projects.
- Carries a product mindset — focuses on user outcomes over task completion, takes end-to-end ownership, and connects project work to business goals.
Vacancy posted 1 day ago
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