Limousine Driver

Job Summary

As a Limousine Driver, you will be responsible for chauffeuring our guests to various places island wide. You are expected to provide a safe and pleasant journey for our guests by adhering to traffic rules and maintaining alertness while on the road. You must be on standby to drive a luggage van, hotel limousine, Sprinter vehicles when the operational need arises. You are to enhance the guest experience by fulfilling the service standards as expected from a Limousine driver.

Job Responsibilities

Perform the duties as a Limousine driver according to the Limousine Standard Operating Procedures

· Provide excellent service consistent with the property’s core service standards and brand attributes

· Be punctual for all driving assignments 15 minutes before the commencement of the job

· Perform meet and greet with a Ipad signage for departures and arrivals if required

· Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure

· Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

· Ensures guests’ safety during the journey

· Provide a smooth and pleasant journey

· Ferry guests by the shortest and swiftest route unless otherwise requested by guest to use alternative routes

· Be able to operate the GPS guidance system to identify destination routes

· Proactively seek to provide refined luxury service ensuring guest satisfaction

· Ensure all guest amenities in the vehicle are replenished.(E.g. Mineral water, wet towels, etc.)

· Ensuring all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)

· Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times

· Performs vehicle checks on vehicles before driving vehicle

· Required to drive vehicles such as but not limited to luxury vehicles, Sprinter High Roof and luggage van

· Adhere to company policies, compliance guidelines and procedures.

· Be familiar with the Limousine Intergraded System Procedures

· Be familiar with the Limousine Queue System Procedures

· Assists with guests’ luggage for both arrival and departing guests when required at the designated storage room. This includes proper handling, tagging and delivering of luggage within the prescribed time standards

· Assists with transporting guests’ items.

· Cross deployment e.g. Assists with Valet driving duties if necessary

· Performs any other duties and responsibilities as and when assigned by the management.

Job Requirements

Education & Certification

· GCE ‘O’/’N’ Levels or Certificate in Hotel Operations preferred

· Hold a valid Singapore Class 3/3A & Class 4 driving license for a continuous period of at least one year.

· Proven experience in driving long-wheelbase vehicles such as the Mercedes Sprinter, minibuses, or small buses. Experience in passenger transport is highly advantageous.

· ⁠Valid Vocational Licence: Must possess a valid Bus Driver's Vocational Licence (BDVL) issued by the Land Transport Authority (LTA). The licence must always be in valid

· Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational License

· Defensive Driving Certificate would be useful

· Produce a copy of the front and back of the valid Singapore Driving License

· Produce the latest Driver Improvement Point System record

Experience

· Navigation and Routing: Driver must be able to be familiar with Singapore roads for easy maneuvering and no doing of illegal U-turns as the vehicle has certain weight and length.

· Experience working in the service and hospitality industry will bean advantage

· Prior experience in the same capacity is an advantage

Other Prerequisites

· Be service oriented

· Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets and residential areas

· Familiar with all Airport and Ferry terminals in Singapore

· Clean drivers’ track record preferred

· Fluent in written and spoken English

· Being Bilingual will be an added advantage

· Pleasant personality

· Able to multi-task

· Basic technological skills such as operating iPad, Grid Phone and GPS

· Excellent communication and interpersonal skills

· Be able to load and unload luggage

· Able to identify colors for driving purpose

· Ability to work under pressure and independently

· Be a team player

· Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays