Support Analyst Intern
Carta
The Company You’ll Join
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence.
Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.
Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our Carta careers page .
The Team You’ll Work With
Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership. As a Support Analyst, you will have the opportunity to support our product lines including: Cap Table Management and Carta Total Compensation .
The Problems You’ll Solve
As one of the first few hires on the APAC Customer Support team, you will have a unique opportunity to make a significant impact on our business in the region. Serving as our customers’ primary point of contact, support analysts will address inbound requests/inquiries over phone, chat and email.
A successful candidate will be comfortable and confident in written and verbal communication with whichever of Carta’s stakeholders they end up working with. This could include C-level executives, customers’ employees, law firms (partners and paralegals), as well as investors/board members. Support Analysts need to be able to learn quickly and effectively solve problems.
As a support analyst, the responsibilities and duties you can expect include:
- Provide timely and accurate front-line support for all customers
- Proactively follow-up with your clients and stay actively engaged from the day a case is opened
- Engage with clients real-time via email and phone or zoom
- Keep documentation of client interactions so that you and your teammates can identify and address trends through process improvement
- Become an expert in our security and escalation practices
- Train your clients based on the understanding you have acquired while working with them
- Maintain an in-depth understanding of the software platform as well as all of Carta’s business units - Private Markets and Valuations.
- Assist with product development by testing new features and bug fixes as well as surfacing customer feedback
- Contribute to the ongoing learning and success of the team/company by sharing knowledge through mentorship, collaboration, and thorough documentation
About You
- Fluent in English with strong written and verbal communication skills
- Experience working in a client facing role, preferably a call-center or similar style work environment
- Customer Obsessed : Care deeply and passionately about the customer experience, and is able to maintain customer satisfaction scores even when case volume is high
- Problem Solver : Driven to help and solve problems both for your clients and your team
- Ownership : Take ownership of problems and enjoy making contributions to process improvements
- Poised : Exhibit diplomacy, tact, and poise when communicating with clients or customers
- Adaptable : Able to thrive in ambiguous environments and be nimble to changes
Even if you don’t have all of the qualifications we’ve listed, please apply if you believe you could be impactful in this role!
Disclosures:
- We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
- Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
- For information on our data privacy policies, see Privacy , CA Candidate Privacy , and Brazil Transparency Report .
- Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to View email address on job-boards.greenhouse.io.
5500 - 7800 SGD
...We are looking for a System Support Analyst for one of our clients in the commodities sector, and your scope is as follows: Role & responsibilities... ...base and documenting new processes Work with other internal support groups and vendors of 3rd party systems in order to...3500 - 5000 SGD
...We are seeking an Application Support Analyst to ensure seamless operation in applications. In this role, you will be responsible for maintaining... ...Track and follow up on system defects, coordinating with internal teams and external vendors to ensure timely fixes Ensure...6000 - 7000 SGD
...Associate to join its Singapore-based FX operations team. This role supports a 24x5 low-latency electronic FX trading platform used by global... .... Confidence communicating with institutional clients and internal technical stakeholders. Ability to document issues clearly...5500 - 6500 SGD
...a degree in Computer Science, Information Technology, or a related field. • At least 5 years of hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git. • Excellent written and verbal communication skills...8000 - 11500 SGD
...Job Description: We are looking for an experienced AS400 Application Support Analyst to provide support and maintenance for insurance-related applications on the AS400 platform. Key Requirements: Strong analytical and problem-solving skills Hands-on experience...6000 - 7200 SGD
...related discipline or equivalent. Years of Experience: 7 to 15 Years of total IT experience, including Application and/or Big Data Support. At least 3-5 years of application Development experience will be preferred. Hands-on experience in incident, problem and...9000 - 10000 SGD
Responsibilities: Provide 24x7 production support onsite / offsite Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward Manage and respond to users on timely manner. Log incident...4000 - 6000 SGD
...We are looking for passionate, knowledgeable and objective Internal auditor to add value and improve our operations by bringing a systematic... ...to the company. Analytical and detail-oriented candidate to support analysis work Job Responsibilities: A1 Internal Audit ·...600 - 800 SGD
...performing regular data cleansing, and validation checks. Ensure proper data entry protocols, duplication control, and timely updates, to support reliable reporting and effective decision-making. Assist and optimize end-to-end customer service and sales workflows to improve...800 - 1200 SGD
...projects and contribute fresh ideas!! We’re looking for a motivated intern to join our team and gain hands-on experience in an... ...preferred. Role & Responsibilities: Provide administrative support and assist with business operations. Help manage projects, ensuring...6800 - 10200 SGD
...incident ticket for production issues and user queries • Provide necessary information needed for further investigation to next level support (L3) to proceed with fix • Prioritize defects and plan for production release based on defect criticality or align with quarterly...4500 - 5500 SGD
...Experience : 3-5 Years Role : Production Engineer Key Responsibilities : To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base...4000 - 6000 SGD
...Job Description • Perform work in shifts to provide 24/7 on-site or on-call support. • Incident and Problem management. • Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work. • Provide root cause analysis techniques to determine...- ...pricing dashboard with power BI Business and sales P/L reporting with power BI Ad hoc task and process improvement Customer support OC, invoice, etc. Qualifications Well versed in English and Chinese (for regional support) Advance in Microsoft Excel (...
2300 - 3300 SGD
...Overview We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role... ...contingency coverage as operationally required Ensure compliance with internal security, audit, and data protection policies Requirements...1000 - 1600 SGD
...Overview The Accounting Intern (Audit Support) will assist the Finance Department in preparing audit schedules, organizing financial records, and ensuring proper documentation for external audit. This role provides hands-on exposure to audit processes, full-set accounts...800 - 1000 SGD
...Role We are looking for a motivated and detail-oriented SOC Analyst Intern to join our Security Operations Centre team. This is a hands-... ...internship where you will be embedded in a live SOC environment, supporting real-time security monitoring and incident triage under the...- ...and operate out of 18 offices in the major financial centres to support our clients across the globe. Our APAC team (Singapore,... ...help shape the next chapter of our growth journey. As an Intern Analyst you will be responsible for: Following the project delivery...
800 - 1000 SGD
...their authentic, fun-loving, and high-energy selves to the workplace. Your Role Mighty Jaxx is looking for a Marketing Intern to support our marketing operations, ensuring the smooth execution of campaigns, collaborations, and research projects. You will assist in...800 - 1000 SGD
...usage, demand, and availability. 3. Supply Chain Coordination : Supporting the coordination of parts movement across different locations... ...duties as assigned. Requirements: 1. Education: Typically, interns pursuing a Diploma or Degree in Logistics, Supply Chain...1230 SGD
...enterprise technology. As part of our continuous talent engagement, interns in this track learn how to analyse business workflows, identify automation opportunities within enterprise systems, and support process consolidation into shared services frameworks. Note: This...9000 - 10000 SGD
...Job Summary ~ We are seeking a skilled Application Support Analyst to support and enhance trade analytics systems within the financial markets domain. The role focuses on maintaining legacy applications, supporting cloud operations, and working closely with front-office...3000 - 3500 SGD
...Role Summary The Network Support Analyst is responsible for 24/7 monitoring of network infrastructure and UPS systems, performing first-level incident triage, event analysis, ticket management, and escalation to higher support tiers when required. The role ensures continuous...5000 - 7000 SGD
...Application Support (CMS) — IT Service & Operations 1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call) We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor...3000 - 4500 SGD
...driving operational excellence and innovation. Collaborate across teams to deliver secure, scalable solutions and provide expert technical support to enhance business performance. Responsibilities Deploy, implement, test, document, maintain, and optimize software...4500 - 5500 SGD
...Services, delivering scalable, cost-effective solutions across major industries. Job Summary You will analyze, troubleshoot, and support Java-based applications, managing batch processing cycles and coordinating deployment rollbacks to ensure smooth production...5000 - 6500 SGD
...and Infrastructure Management, serving diverse industries with scalable, cost-effective solutions. Job Summary Provide Level 2 support for Java-based applications by analyzing, troubleshooting, and resolving incidents in a production environment while collaborating with...4000 - 6000 SGD
...technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-... .... In this role, you will design, support, and enhance IT systems to ensure they... ...closely with stakeholders, vendors, and internal teams. Key Responsibilities Design...6000 - 9000 SGD
...Fund & Client Support Analyst / Associate Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and...- Support Engineer Intern Date: 19 Jun 2026 Location:Singapore, Singapore Company: Singtel Group Make an Impact by: ~Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Analyst Intern. Be the first to apply!
