Order Management Specialist (Entry Level) ESY

. Book Contracts/Orders according to customer's request

. Checked that customer's PO pricing are inline with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer.

. Co-ordinate with factory to get special price updated into system

. Monitor on delivery dates and do necessary expediting with factory to meet with client's expectation as close as possible

. Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement.

. Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ.

. Ensure LC conditions according to ERCO's terms & conditions.

. Handle LC negotiation and preparation of all necessary documentation.

. Issuance of Debit or Credit notes in case of discrepancies / needed circumstances

. Monitor credit limits & payments

. Release orders per customer's shipping instruction [ensuring Incoterm, forwarders' info, delivery address etc are all cleared.

. Arrange for necessary documents for custom clearance be provided (e.g. Certificate of Origin, Test certification etc)

. Process complaints

. Co-ordinate all relevant information to Person in charge in Quality Department

. Arrange necessary documentation for the returns of materials.

. Update of Customer data into SAP and Sales Scout system

. Answer email / phone enquires

SKILLS AND KNOWLEDGE

. At least 5 years relevant experience with knowledge of import/export documentations

. MS office especially on Excel

. Knowledgeof ERP / SAP is essential

. Prior work experiences in handling of custom issues in Southeast Asia, Australia, China, Korea will be an added advantage

Interested candidates, please email your resume to [HIDDEN TEXT]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted