Field Service Engineer
3000 - 9000 SGDNEXT YOU CAREER PTE. LTD.
Industry : Manufacture/repair of semiconductor foundry equipment
Job Descriptions:
- On-Site Equipment Service & Maintenance
- Provide on-site technical support for semiconductor equipment at customer fabs in Singapore.
- Perform maintenance, repair, and upgrade activities.
- Troubleshoot equipment issues and restore equipment operation in a timely manner.
Customer Technical Support & Issue Resolution
- Respond to customer technical inquiries and equipment issues promptly.
- Analyze recurring equipment issues and identify root causes and corrective actions.
- Collaborate with HQ Engineering and Customer Support teams to resolve complex technical issues.
Service Documentation & Internal Coordination
- Maintain accurate service records, including maintenance history, troubleshooting results, etc.
- Prepare service reports and communicate major equipment issues to relevant internal teams.
- Coordinate with Engineering, Parts, and Procurement teams for effective customer service
Job Requirements:
- Diploma or Bachelor’s degree in Engineering or a related technical field.
- Business-level English communication skills required; Korean communication skills preferred
- Relevant experience in Field Service, Customer Support, or Equipment Engineering.
(Position 1 : Over 1 year / Position 2 : Over 5 years)
- Ability to troubleshoot Semiconductor Equipment and resolve electrical, mechanical, and HW-related issues.
- Ability to read and interpret electrical/mechanical schematics, diagrams, and technical manuals.
- Strong analytical, problem-solving, and customer communication skills.
- Basic understanding of electrical, mechanical, vacuum, and equipment control systems.
- Strong problem-solving and communication skills for customer and HQ coordination
- Able to work in a cleanroom environment and wear required personal protective equipment.
- Willing to work flexible shifts, overtime, on-call schedules, and travel as required based on
customer needs
Other Information:- Working Hours: Monday to Friday, 0800hrs - 1700hrs
- Working Location: Woodlands, Singapore
- Position 1 : SGD 3,000 - SGD 4,500 / Position 2 : SGD 7,000 - SGD 9,000 (Depending on Experience and Qualification) *(Position 1 : Over 1 year / Position 2 : Over 5 years)
*Name: Cheon Jeongin(Jessica) / *EA License: 23C1740 /*EA Personnel: R23116971
2000 - 2500 SGD
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