CAFE MANAGER
6000 - 12000 SGDMARTINO AGENCY
We are looking for an experienced and dynamic CafeManager to lead our cafe operations. As the Cafe Manager, you will beresponsible for overseeing the day-to-day activities, ensuring exceptional customerservice, and driving business growth.
Responsibilities
· Manage all aspects of daily cafe operations,including staff supervision, customer service, and inventory control
· Recruit, train, and mentor cafe staff to provideoutstanding customer service and uphold brand standards
· Create and maintain a positive and welcomingatmosphere for customers
· Develop and implement cafe policies and procedures,ensuring compliance with health and safety regulations
· Monitor and manage inventory levels, ordersupplies, and optimize stock control
· Plan and execute promotional events, marketinginitiatives, and loyalty programs to attract and retain customers
· Handle administrative tasks, including scheduling,budgeting, and financial reporting
· Collaborate with suppliers, negotiate contracts,and ensure timely and cost-effective procurement
· Stay informed about industry trends, new products,and customer preferences
· Address customer complaints and feedback in atimely and effective manner
Qualifications:
· Proven experience as a Cafe Manager or in a similarleadership role
· Strong leadership and organizational skills
· Excellent communication and interpersonal skills
· Customer-focused with a passion for deliveringoutstanding service
· Knowledge of coffee and beverage trends, as well ascafe menu development
· Proficiency in using point-of-sale systems andother relevant technology
· Understandingof health and safety regulations in a cafe setting
3500 - 4200 SGD
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