GENERAL MANAGER
5000 - 8000 SGDFull-time
Good Food Industries Group Pte. Ltd.
Company Overview
Long Xi Investment Pte Ltd is an investment company operating wholesale and managing F&B brands including LLAO LLAO frozen yogurt, YOLE, JOE&DOUGH COFFEE, ICG Korean Fried Chicken, FU DE TEA, and FRANK'S WESTERN KITCHEN.
Job Summary
Oversee daily operations of multiple F&B outlets to ensure high-quality guest experiences, optimize financial performance, and lead teams in compliance with regulatory standards.
Responsibilities
- Oversee daily operations across all F&B outlets to deliver consistent, high-quality guest experiences
- Enforce hygiene, food safety, and operational standards in compliance with SFA and MOM regulations
- Optimize operational efficiency by managing inventory control and supplier/vendor relationships to reduce waste and control costs
- Manage full Profit & Loss (P&L) performance, drive revenue growth, and control labor and food costs
- Prepare annual operating budgets, set sales targets, and develop monthly financial forecasts to support business planning
- Analyze sales data, POS reports, and market trends to optimize menu pricing and maximize profitability
- Lead recruitment, training, performance evaluations, and career development for service and kitchen teams
- Foster a positive, collaborative, and professional work environment to retain top talent
- Collaborate with Executive Chef and Bar Managers to develop innovative dining and beverage concepts
- Partner with marketing teams to design and implement promotional campaigns, guest retention strategies, and seasonal events
- Engage with guests to collect feedback actively and resolve service escalations promptly
Required competencies and certifications
- Proven experience managing P&L, budgeting, and cost optimization in the hospitality sector
- Proficiency in modern F&B Point-of-Sale (POS) systems (e.g., Toast, Lightspeed, OpenTable) and inventory software
- Sound understanding of SFA health codes, liquor licensing, labor laws, and workplace safety (WSH) standards
Preferred competencies and qualifications
- Diploma or Bachelor’s Degree in Hospitality Management, Culinary Arts, Business Administration, or related field
- Minimum 5 years of senior leadership experience in a high-volume restaurant, F&B division, or multi-outlet dining venue
- Exceptional interpersonal, communication, and conflict-resolution skills to lead teams and manage guest relations
- Strong business acumen with the ability to perform effectively under high-pressure, fast-paced environments
Vacancy posted 2 days ago
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