Customer Service Executive
2500 - 2800 SGDFull-time
SOUL DELICACIES PTE. LTD.
- Manage customer’s feedback & enquiries(phone/email) in a professional manner.
-Build sustainable relationships with customers.
-Following up with customers
-Assist with administrative duties.-May require responding to customer after office hours & weekends.
-make food and beverage orders accurately and efficiently.
-Answer questions about the menu, ingredients, and daily specials.
-Recommend menu items based on customer preferences.
-Process payments and issue receipts accurately.
-Coordinate with kitchen and service staff to ensure timely order delivery.
-Resolve customer concerns or complaints promptly and professionally.
-Follow food safety, hygiene, and sanitation standards.
-Assist with opening, closing, and restocking duties as assigned.
Requirements:
-Minimum GCE N-Level, O-Level, or equivalent qualification.
-Previous experience in the Food & Beverage, hospitality, or customer service industry is an advantage.
-Friendly, courteous, and customer-oriented with a positive attitude.
-Strong communication and interpersonal skills.
-Ability to work efficiently in a fast-paced environment.
-Strong proficiency in Microsoft Excel, with the ability to manage data, prepare reports, use formulas and functions, and maintain accurate records efficiently.
Vacancy posted 4 hours ago
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