Associate Director
Full-time
SS&C Technologies
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Associate Director, Investor Services Locations: Singapore | HybridGet To Know Us:
SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts With a base of fund strategies that include fixed income, volatility and active trading, we offer: Middle office, accounting and management products- Tax services for hedge funds, fund of funds and private equity funds
- Derivatives processing, valuations agent, syndicated bank loans processing
- Regulatory and analytics services
- Managed services IT/data center and business process outsourcing
- All available on a stand-alone basis to institutional clients
Why You Will Love It Here!
- Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes’ walk from Raffles Place MRT
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Education: Paid further education opportunities for employees who are eligible
- Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
What You Will Get To Do:
- Perform day-to-day supervision of multiple teams, including involvement in their performance appraisals and ongoing development.
- Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.
- Act as point of escalation contact for clients and other internal service groups.
- Ability to handle and resolve escalated items
- Coordinate new client business meetings, clear communication of launch or conversion requirements.
- Ability to analyze, establish and review new client launch and conversion fund data in database.
- Work with external auditors and accounting to complete confirmation and due diligence requests.
- Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
- Ensure training is coordinated and implemented for staff, identify needs and action accordingly
- Assist and lead department initiatives
- Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
- Review/Validate investor reporting and distribute to investors
- Review/approve and release wires and maintain wire instructions
- Review/process investor transactions in accordance with the Fund’s offering documents.
- Maintain database and dashboard to keep them accurate and current.
- Review fund manager reports per or upon request. i.e. ERISA, Blue Sky,etc.
- Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
- Perform database and application testing as warranted.
- Such other activities as you may be assigned by your immediate Manager, or other SS&C Managers or Directors
What You Will Bring:
- Bachelor’s degree or equivalent work experience
- Supervisory experience,
- Knowledge of financial services/mutual funds/ hedge funds/private equity funds preferred.
- Good Knowledge of Microsoft Office Products
- Proven Ability to work under pressure and meet deadlines
- Strong organizational and relationship building skills
- Proven training skills and adaptable to various software/database applications
Vacancy posted 3 days ago
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