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Reservation Sales Executive

3100 - 3300 SGD
Full-time

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

Job Description:

Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences.

  • Handle reservations received via all channels timely and accurately according to SOPs
  • Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience
  • Maintain up-to-date information of all promotions and hotels information
  • Maximize opportunities through upselling techniques
  • Ensure proper filing and recording of all correspondences
  • Compliance with department’s related policies and procedures
  • Supports management as and when required

Job Requirements:

  • Minimum Diploma in any field
  • Knowledge in Property Management System will be an advantage
  • Proficient in MS Office, email system, reservations system will be an advantage
  • Display high level of customer service
  • Possess strong communication and administration skills
  • Able to adapt in a fast-paced environment.
  • Able to work independently as well as a team
  • Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)
Vacancy posted 14 hours ago
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