Duty Ops Manager
2800 - 4500 SGDCERTIS INTEGRATED FACILITIES MANAGEMENT PTE. LTD.
Roles and Responsibilities
- Supervise and coordinate all facility operations during assigned shifts, ensuring smooth and effective service delivery.
- Act as the main liaison between facility management, contractors, and building users for operational matters.
- Monitor and manage the performance of on-site teams (technicians, cleaners, security, etc.), ensuring adherence to SOPs and safety standards.
- Respond promptly to incidents, emergencies, and service requests, ensuring timely resolution and escalation when necessary.
- Conduct routine inspections of the facility to identify maintenance needs, safety hazards, and compliance with regulations.
- Maintain accurate records of incidents, maintenance activities, and shift handovers.
- Support the implementation of operational policies, procedures, and improvement initiatives.
- Ensure compliance with all legal, regulatory, and contractual requirements.
- Prepare and submit shift reports, including recommendations for process improvements.
- Foster a positive and productive work environment, providing guidance and support to team members.
Minimum Qualifications & Experience
- Diploma or Degree in Facilities Management, Engineering, Building Services, or a related discipline.
- At least 5 years of relevant experience in facility or operations management, with prior supervisory or managerial responsibilities.
- Strong knowledge of building systems, maintenance processes, and workplace safety.
- Excellent communication, leadership, and problem-solving skills.
- Ability perform rotating shift, including weekends and public holidays, as required.
3500 - 4000 SGD
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