Business Analyst (Client Lifecycle Management) - Permanent
7000 - 12000 SGDFull-time
GMP Recruitment Services
- Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.
- Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects.
- Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads.
- Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration .
- Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions.
- Maintain end-to-end traceability between business requirements and final technical deliverables.
- Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes.
- Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage.
- Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions.
- Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts.
- Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage.
- Investigate and resolve incidents, perform root cause analysis, and escalate issues to the Project Manager when necessary.
Requirements:
- Bachelor’s degree in Business Administration or a related discipline.
- 7–10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments.
- Strong analytical thinking, problem-solving ability, and attention to detail.
- Excellent communication and presentation skills.
- Strong interpersonal skills with a proactive and positive mindset.
- Proven sense of ownership and accountability in delivering tasks.
- Ability to work effectively both independently and within a team.
- CBAP certification is an added advantage.
- Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred.
- Familiarity with CLM and Fenergo solutions is a plus.
To apply, please visit and search for Job Reference: 5WY4V665
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
Vacancy posted more than 2 months ago
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