Butler (Raffles Sentosa Singapore)
Full-time
Raffles Singapore
An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.
Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.
Job Description
Reporting to the Head Butler, the Butler is at the center of the guest service experience. The role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. The Butler strives to listen attentively, observe all details, and personalise any interaction with the aim to anticipate and be intuitive of guests’ needs and wants. The Butler is an ambassador of the hotel, knowledgeable and well-versed in all operations including Front Office, Housekeeping, Food and Beverage and Spa & Wellbeing.
What you will be DOING:
- Take responsibility and ownership in creating personal connection with guests.
- Attend daily briefing and take notes of all information about the guests and functions in the hotel.
- Stay abreast of the events and activities in the city that are of interest to the guests.
- Ensure special preferences of all guests are taken into consideration.
- Engage and customise check-in procedures, villa set-up, and villa orientation.
- Offer welcome drinks, create bespoke destination itineraries and dining recommendations.
- Anticipate intuitively guests’ needs and wants through observations and interactions and orchestrate celebration of special occasions.
- Provide service offerings such as unpacking, packing, regular laundry handling, shoe-shine service.
- Work closely with in-villa dining team and engage / customize bar set-up and replenishment of amenities for occupied villas.
- Acts as a link for guests with all other operations of the hotel and ensure all villas receive prompt, courteous and professional service.
- Take ownership and attend to any guest enquiries and requests promptly and communicate instantly with respective departments necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
- Ensure all communication is carried clearly amongst the team.
- Liaise with in-villa dining and housekeeping teams to check on a regular basis in ensuring amenities, guest preferences and other such points are taken care of and carried out flawlessly to ensure a seamless in-villa dining and cleaning experience.
- Clear and replace dirty plates, cutleries, glasses etc. while replenishing amenities and bars for occupied villas.
- Keeps track of all DND villas and communicate to related operations for further follow up.
- Offer assistance for departure arrangements.
- Thank and bide fond farewell to guests.
- Clean and maintain Butler station.
- Undertake ad-hoc operations tasks/projects as assigned.
- Observe all brand/operating standards and/or LQA.
- Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
- Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
- Perform any other duties and responsibilities that may be assigned.
Qualifications
- Diploma/GCE ‘O’ level/Certificate in Hospitality or equivalent
- Minimum 2 years of hospitality experience.
Additional Information
Your experience and skills include:
- Diploma/GCE ‘O’ level/Certificate in Hospitality or equivalent
- Minimum 2 years of hospitality experience.
- Possess positive service mindset and attitude
- Good human relations and influencing skills
- Good communications (verbal and written), planning and coordination skills
- Ability to work independently and take initiative
- Work well under pressure with good time management skills
- Creative and resourceful
- Understand the needs of international luxury travellers
- Possess good local hospitality market knowledge
- Flexible with working days and hours including weekends and public holidays
Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the Butler (Raffles Sentosa Singapore) in Singapore vacancy
- ...An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the... ...experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five...
- ...Company Description Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside... ...infused with the unique charm of the city state. The Raffles Butler is at the center of the Raffles Hotel Singapore residents’...
1600 - 2500 SGD
...Job Description - Butler About the Role The Butler is responsible for delivering highly personalized, anticipatory, and discreet service to guests. During the pre-opening phase, the Butler participates in service design, simulation exercises, and operational readiness...2500 - 2800 SGD
...damaged, ensures the street lamps are in working condition. Raffles Arcade Blocks patrolling for crime prevention, providing assistances... ...in First Aid, CPR and AED. Certified CERT member as per Singapore Civic Defence Force (SCDF) guidelines under High Risks Installation...1800 - 2500 SGD
Coordinate with the front desk to arrange for VIP arrivals include room preparations, meeting guests at check-in, and escorting guests to their rooms. Deliver food, beverages, and other requested items to guests in suites. Address any guest needs noted on the reservation...2400 - 2800 SGD
...and attentive Guest Experience Specialist (Butler) to join our team. This role is... ...local events and happenings at Resorts World Sentosa to enhance guest recommendations.... ...~ Knowledge of local attractions in Singapore and cultural institutions is advantageous...3500 - 4000 SGD
...Job Summary: As a Butler, you will play a pivotal role in ensuring our guests receive the highest level of personalized service. Your... ...to guests' personal needs. You will be the face of Resort World Sentosa, embodying our commitment to luxury and attention to detail....2000 - 3500 SGD
...An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a...3000 - 3800 SGD
...As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured18-months programme. The programme will involve a rotation across various restaurant concepts and...3800 - 4000 SGD
...chef, storyteller, mentor and game changer in the culinary arts realm who will be bringing his remarkable culinary vision to Raffles Hotel Singapore. Chef André has received numerous accolades across his illustrious career, including Asia’s Best Chef and industry recognition...3000 - 3400 SGD
...The Raffles Service Agent / Executive delivers friendly and professional service that meets... ...Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.... ...administrative duties. Adheres to Raffles Hotel Singapore and Room Reservations department standard...2800 SGD
...service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special... ...in Hospitality related courses and above Experience in butler role in luxury hotels/resorts Exceptional customer service skills...2600 - 2800 SGD
...Proficient in written and conversational English. ~ Reliable and consistent. ~ Presentable and well groomed, adheres to Raffles Hotel Singapore grooming standards. ~ Enthusiastic and energetic. ~ Works as part of a team. Benefits of Joining Raffles Hotel Singapore...6500 - 8000 SGD
...out by the management. Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting...4000 - 4500 SGD
...extravagant parties that were once held in The Grand Lobby, the Raffles Afternoon Tea is perfect for chic celebrations or a light repast... ...luxurious experience in the restored Grand Lobby of the iconic Raffles Singapore. The grandeur of floor-to-ceiling Victorian pillars, bathed in...15 - 16 SGD
...Come celebrate the traditions and delights of the Mid-Autumn festival with our legendary Raffles Mooncakes. The search is on for talents to join us as Mooncake Casual Part Time to support our Mooncake Operations team from August 2026 to September 2026. The Mooncake Casual...3200 - 3600 SGD
...About the Restaurant The historic Long Bar is where the Singapore Sling, widely regarded as the national drink, was first created in 1... ...etiquette forbade women from drinking alcohol in public. In 1915, Raffles bartender Ngiam Tong Boon crafted a cocktail that resembled...15 - 16 SGD
...Come celebrate the traditions and delights of the Mid-Autumn festival with our legendary Raffles Mooncakes. The search is on for talents to join us as Mooncake Casual Part Time to support our Mooncake Operations team in September 2026. The Mooncake Casual Part Time is responsible...15 - 16 SGD
...Come celebrate the traditions and delights of the Mid-Autumn festival with our legendary Raffles Mooncakes. The search is on for talents to join us as Mooncake Casual Part Time to support our Mooncake Operations team from July 2026 to September 2026. The Mooncake Casual...2600 - 3000 SGD
...diverse cultures. Responsive to change within the team. Sense of urgency and able to set priorities. Benefits of Joining Raffles Hotel Singapore ~5-day Work Week. ~ Duty Meals are provided. ~ Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor...2400 - 2600 SGD
...About the Restaurant 1887 by André is a heritage gastronomy restaurant within the historic Raffles Hotel Singapore. Led by chef André Chiang, it celebrates Singapore’s culinary evolution, tracing influences from the Victorian era to the multicultural flavours that shape...5000 - 6000 SGD
...a focus on authentic flavors and impeccable service, located in Sentosa. Job Summary Oversee daily operations and drive commercial... ...between kitchen and floor operations Enforce compliance with Singapore food safety, hygiene, and SFA licensing regulations to maintain...3000 - 4500 SGD
...skills in communication, sales and leadership. What you can expect: Training from day one Personal coaching and mentorship Career progression opportunities A fun and supportive team environment Raffles Place Ready to make your next move? Apply now....3500 - 4000 SGD
...Working Location: Sentosa Working Hours: 5 or 6 Working days subjected to operating hours & Shift Salary Range:$3,500 ~ $4,000 Key Responsibilities and Accountabilities ~ Accountable for the achievement of top line and bottom line targets ~ Responsible for...2600 - 2950 SGD
...Job Description Working Location: Sentosa Working hours: 6 Days Work Week - 44hours per week Retail Industry Incentives given on top of basic salary Key Responsibilities and Accountabilities ~ Initiate guest interaction and deliver tip top service ~ Lead...3000 - 3500 SGD
...We are seeking a highly experienced and discreet Private Household Manager / Butler to support the smooth daily operations of a private household. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities across household, travel...2800 - 3000 SGD
...claims available for exceptionally late days Top Seller Award: Incentives for the highest earner of each month from every outlet Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for Sentosa team) Locations: Bukit...2500 - 2800 SGD
...claims available for exceptionally late days Top Seller Award: Incentives for the highest earner of each month from every outlet Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team) Career...3500 - 4500 SGD
...advisory duties. The core job scope involves managing customer portfolios, ensuring rigorous adherence to local regulations (such as the Singapore Companies Act), and handling corporate filings. Responsibilities: Compliance & Filings: Execute required reviews and filings...2900 - 3500 SGD
...About the Restaurant A part of Raffles Singapore’s history since 1892, Tiffin Room continues to celebrate the heritage and flavours of North India. The restaurant offers an evocative dining journey across the North Indian palate, from Rajasthan to Punjab to Lucknow through...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Butler (Raffles Sentosa Singapore). Be the first to apply!
