Administrative Assistant

Key Responsibilities:Administrative Tasks:

Manage correspondence, emails, and phone calls

Maintain accurate resident records and databases

Schedule appointments and meetings

Process paperwork for new residents and handle move-in/move-out procedures

Operational Support:

Assist in coordinating maintenance requests and follow up on their completion

Help organize resident activities and events

Support the implementation of health and safety protocols

Financial Administration:

Process payments and handle basic accounting tasks

Assist with budget preparation and expense tracking

Generate and distribute invoices as needed

Compliance:

Ensure adherence to relevant regulations and internal policies

Assist in maintaining required documentation for audits and inspections

Reporting:

Prepare regular reports on occupancy, resident satisfaction, and other key metrics

Contribute to the development of operational improvement strategies

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree preferred

Previous administrative experience, preferably in a residential or hospitality setting

Proficiency in Microsoft Office suite and database management

Excellent communication and interpersonal skills

Strong organizational abilities and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Customer service-oriented with a professional demeanor

This job description provides a general overview of the role. Specific duties and qualifications may vary depending on the employer and the type of residential facility.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!