SUPERVISOR
3000 - 5000 SGDFull-time
PRESTIGE MEDIA MANAGEMENT PTE. LTD.
Job Description:
*Diagnose and troubleshoot mobile phone hardware and software issues, including screen, battery, charging port, motherboard, and other component-related faults.
*Oversee repair procedures, inspect completed repairs, and ensure service quality and reliability.
*Allocate repair tasks, monitor technicians’ productivity, and provide technical guidance when necessary.
*Handle complex repair cases, technical issues, and escalated customer complaints.
*Manage spare parts inventory and ensure the availability of essential components for repair work.
*Maintain accurate repair records, track job progress, and coordinate customer collection and after-sales services.
*Ensure proper handling of customer devices, tools, and equipment, while maintaining an organised repair workspace.
Requirements:
Relevant experience in mobile phone repair and troubleshooting is essential.
* Strong knowledge of mobile phone hardware, software, and component replacement.
* Previous experience leading or supervising a repair team is preferred.
* Able to diagnose repair issues independently and resolve technical problems efficiently.
* Good communication, coordination, and problem-solving skills.
* Responsible, detail-oriented, and committed to maintaining high repair standards.
We regret that only shortlisted candidates will be notified.
Vacancy posted 7 hours ago
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